Hotfix to update UserType configuration to disable Accessibility keyboard shortcuts [HFXCC3033]
Published Date : 24 Apr 2003��
Last Updated : 13 Feb 2020��
Content Ref: DWN106723��
Operating System
Community Connect 3, RM Smart-Tools 3
Part No
(none)
Summary
Community Connect 3 hotfix to update UserType configuration to disable Accessibility keyboard shortcuts.
Description
**Please note this only applies to Community Connect 3™ and RM Smart-Tools 3 networks**
Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.
This hotfix is included in Service Release 4. If you have already installed SR4, you do not need to install the hotfix. If you have not yet installed SR4, review the information below to decide if you wish to install this hotfix now.
Problem statement
Microsoft� Windows� XP is configured so that several accessibility features can be activated by using keyboard shortcuts. These features include High Contrast display mode, Sticky Keys, and Toggle Keys. For general users, these features are not required, and their availability provides access to configuration settings to which they should not have access (the Accessibility Options control panel).
Solution Statement
This hotfix adds settings to each of the default RM UserTypes to disable these keyboard shortcuts and adds settings to the Accessibility Group Policy Object (GPO) to enable them. This will mean that the accessibility keyboard shortcuts will be disabled for all users unless the Accessibility options enabled checkbox is ticked in the Environment tab in user properties.
The changes to GPOs will be applied to users on their second log on after the change has been made. Note that they will not apply to the user immediately. Likewise, enabling Accessibility Options for a user will enable these features on their second logon after making the change.
What will the Hotfix change?
The hotfix will update the following Group Policy Objects:
This hotfix contains a non-critical update to your Community Connect 3 network, although it will provide tighter control of the features of workstations that users can access. It is especially recommended for establishments where accessibility features are being misused.
HFXCC3033 may be installed on Community Connect 3 networks with Service Release 2 or Service Release 3, and is installed on domain controllers. No changes need to be made to workstations. The changes to GPOs will be applied to users the second time they log on, and will take effect for all subsequent logons.
Download Instructions
Select the HFXCC3033.exe file to download.
Choose to Save the file, browse to the location you wish to save it to and click OK.
When it has downloaded follow the installation instructions below to install the hotfix on each Community Connect 3 domain controller.
Download
Filename
File Size
Download
HFXCC3033.exe
207 kb
Installation Instructions
How to install the hotfix
Log on to your first Community Connect 3 domain controller as administrator (not SystemAdmin) and copy the hotfix to a temporary location (eg D:\temp).
Run the hotfix by double-clicking the self-extracting executable file (HFXCC3033.exe). The hotfix will extract files automatically and run the RM Installation Assistant to install the hotfix.
When prompted, click Continue.
The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
Repeat Steps 1-4 at all your other Community Connect 3 Domain Controllers.
This will have updated the required Group Policy Objects. The changes will be applied to users the second time that they log on.
How to complete a cancelled installation
If you cancel an installation before it completes then follow these instructions.
Log on to your first Community Connect 3 Domain Controller as Administrator (not SystemAdmin).
Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3033_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3033.exe file downloaded from the RM Support website).
The RM Installation Assistant will initialise. Click Continue to proceed with the installation.
The installation should proceed automatically. Click Finish when prompted.
Follow the procedures in 'How to install the Hotfix' from step 6 above.
Important - Interaction with RM Service Releases
HFXCC3033 is included in Service Release 4.
The hotfix can be installed on to networks running Community Connect 3 with Service Release 2 or Service Release 3.
This hotfix will need to be re-applied after installing a Community Connect 3 service release before SR4, at which time it will become obsolete.
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