Update to Community Connect 3 policies to allow correct file saving issues in Corel Draw 13 [HFXCC3211]
Published Date : 01 Apr 2008��
Last Updated : 13 Feb 2020��
Content Ref: DWN1134098��
Operating System
Community Connect 3 SR4, Community Connect 3 SR5, RM Smart-Tools 3 SR4, RM Smart-Tools 3 SR5
Part No
(none)
Summary
An issue was discovered with new revisions of the Intel� graphics chipset drivers whereby a standard user could rotate the screen.
Description
Note: Any references to Community Connect 3™ in this document apply equally to RM Smart-Tools 3.
Before installing any Software Update, please refer to TEC90813 and DWN59018 on the RM Support Web site. These articles detail RM's recommendations regarding Software Update installation and support.
Platforms
This Software Update should be installed on the Forest Root domain controller, on networks running Community Connect 3.
Symptoms
When selecting 'Save' or 'Save as' from within Corel Draw 13 users are presented with the application recovery wizard.
Cause
This is because by default RM's group policy disables the option to display recently used files. Corel draw 13 requires this to be enabled to function correctly.
Requirements
Note: When the Software Update has been installed, a server replication will need to occur for the Software Update to be applied to all the servers on the network and the workstations will be required to be restarted.
Download Instructions
Log on to the Forest Root domain controller as an administrator (not SystemAdmin).
Click the HFXCC3211.exe file link below to download this Update.
Choose to Save the file, browse to the temporary location you wish to save it to (eg Desktop or D:\Temp) and click Save.
When the file has downloaded, follow the Installation Instructions below to install the Update.
Download
Filename
File Size
Download
HFXCC3211.exe
192 kb
Installation Instructions
How to install the Update
Note: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.
Log on to your first Community Connect 3 domain controller as an administrator (not SystemAdmin) and copy the Update to a temporary location (eg D:\temp).
Run the Update by double-clicking the self-extracting executable file (HFXCC3211.exe). The Update will extract files automatically and run the RM Installation Assistant to begin the installation.
When prompted, click Continue.
The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish. Note: This Update should be installed on to the Forest Root. The server will not need to be restarted.
Users must log off and log back on again for these settings to take effect.
Installing after cancelling a previous install
Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3175_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3175.exe file downloaded from the RM Support Web site.)
Follow the procedures in 'How to install the Update' from step 3 above.
Possible Issues
Modifying existing custom Usertypes
This update will only alter the described settings for the standard RM Usertypes (Standard, Staff, RM Explorer etc). Since there is no way to guess the names of customised Usertypes you may have created, this change must be applied manually to those.
In order to allow users who have a custom Usertype applied to correctly save files using Corel Draw 13, copy the following text and import it to your Usertype as described in the tec article linked to in the Other Userful Articles section below:
Note: If RM Type Manager is installed following the installation of this Software Update, please reinstall the Update to ensure the settings are delivered to RM Type Manager.