Any references to Community Connect 3™ in this document apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3222 contains these Updates in a format easily applied to Community Connect 3 networks.

We recommend that you apply this Security Update without delay.

Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding Software Update installation and support.

• HFXCC3222 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers and workstations may need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

Note: This update fully supercedes HFXCC3218 which was previously published as DWN1205585.

HFXCC3222 contains the following Microsoft� Security Updates:

1. MS08-026 Vulnerabilities in Microsoft Word Could Allow Remote Code Execution (951207)
2. MS08-027 Vulnerability in Microsoft Publisher Could Allow Remote Code Execution (951208)
3. MS08-028 Vulnerability in Microsoft Jet Database Engine Could Allow Remote Code Execution (950749)

More information on the issues resolved by these Updates is available from the Microsoft� Web site: (http://www.microsoft.com/)

Note: HFXCC3222 may not contain all the Security Updates released by Microsoft� in May 2008. Please read the More Information section below for further details.

The Updates provided in HFXCC3222 supersede previously-released Microsoft� Security Updates; as such, the following Community Connect 3 workstation packages will be removed from networks (if present) during this Security Update's installation:

• Microsoft Word Viewer 2003 Security Update KB947077
• Microsoft Office 2000 SP3 Security Update KB947077
• Microsoft Office 2003 SP2 Security Update KB947077
• Microsoft Office XP SP3 Security Update KB947077
• MS Word Viewer 2003 Security Update KB934232
• Microsoft Office 2000 SP3 Security Update KB947085
• Microsoft Office 2003 SP2 Security Update KB947085
• Microsoft Office XP SP3 Security Update KB947085
• Microsoft Publisher 2007 Security Update KB9936548

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3222 should be applied to all Community Connect 3 servers including all domain controllers and all Member Servers (such as DAMMS and MIS servers, or servers running Microsoft� Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all servers and workstations will need to be restarted for the Microsoft� Security Updates to be applied fully.

Note: HFXCC3222 should not be directly applied to RM Client Connect Terminal Servers. For information on how to apply the server updates to these servers see the 'Installing on Terminal Servers' section below.

Important: All your Community Connect 3 servers may need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

1. Click the HFXCC3222.exe file link below to download the Security Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the Installation Instructions below to install the Security Update.

Important: During the installation of HFXCC3222, the Station Manager HealthCheck and the allocation of new Microsoft� Security Update packages must be done manually. Please ensure that you fully complete all steps in the Installation Instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3222.exe.
2. Log on to your first Community Connect 3 domain controller as a System Administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3222.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.

Note: After installation at a server, the server may need to be rebooted for the Microsoft� Security Updates to be applied fully. Ensure the server has rebooted successfully before continuing.

6. Repeat steps 2-5 at all your other Community Connect 3 domain controllers.
7. Repeat steps 2-5 at any Member Servers (eg DAMMS or MIS servers) on the network.

Note: After installation at a server, the server will need to be rebooted for the Microsoft�™ Security Updates to be applied fully. It is recommended that you ensure each domain controller has rebooted successfully before applying the Software Update to the next server.

8. When all Community Connect 3 domain controllers have had HFXCC3222 applied, log in to the first Community Connect 3 domain controller server in each site as the System Administrator. Run Microsoft� Windows� Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check, and OK again when it has completed.
9. HFXCC3222 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of steps 1 to 8 above now, including running the Station Manager HealthCheck.

Note: The application package Security Updates listed below need to be installed only when the associated packages are installed on the network.

The new Security Packages are listed as available packages as follows in the RM Management Console:

Applications

• Microsoft Word 2000 SP3 Security Update KB951207
• Microsoft Word 2002 SP3 Security Update KB951207
• Microsoft Word 2003 Suite Security Update KB951207
• MS Office 2007 CP Security Update KB951207
• MS Office 2007 Suite Security Update KB951207
• MS Publisher 2000 SP3 Security Update KB951208
• MS Publisher 2002 SP3 Security Update KB951208
• MS Publisher 2003 Suite Security Update KB951208
• MS Publisher 2007 Suite Security Update KB951208
• MS Word Viewer 2003 Suite Security Update KB951207

System packages

• Windows XP SP2 Security Update KB950749

Once you have allocated the packages to workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3222_extracted and double-click the file RM Installation Assistant.exe.

Note: If this folder or its contents do not exist, re-run the HFXCC3222.exe file downloaded from the RM Support Web site as in step 1 of the Installation Instructions section above.

2. Follow the procedures from step 4 in the Installation Instructions section above.

Note: If you have a Terminal Server on your network please follow the instructions below.

1. Install the RM Security Updates on to your Community Connect 3 domain controllers as described above.
2. Log on to the Terminal Server and browse to the following folder on one of your domain controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3222_extracted\Utilities\Server Updates\v1.43.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft� Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal Server, however you can check for completion using the following process:

1. Log on to the Terminal Server as Systemadmin.
2. From the Start menu, select Run and type eventvwr then press return.
3. Select the System event log from the right-hand pane.
4. In the list of events you should see a number of events with the Source 'NTServicePack' and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (Note: The number of entries will vary with each update as only updates relevant to the Terminal Server, and any other updates relevant to applications installed on these servers, will be installed).

The components of HFXCC3222 will be included in a future Community Connect 3 Service Release or Microsoft� Service Pack validated by RM.

The Security Update can be installed on to networks running Community Connect 3 with Service Release 5 or above.

HFXCC3222 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

Note: The application Software Updates will need to be re-applied if the related Microsoft� application is installed or re-installed after the Software Updates were applied.

See the Description section for a full list. HFXCC3222 contains new relevant workstation and server Microsoft� Security Updates. 

Please ensure you follow the advice given in the More Information section below regarding software pre-requisites. If you do not follow this advice you may experience the following packages being listed as Install Failed within the RM Management Console.

• MS Office 2007 CP Security Update KB951207
• MS Office 2007 suite Security Update KB951207
• MS Publisher 2007 Suite Security Update KB951208

This is due to a Microsoft� Office� 2007 dependency within the Microsoft� package themselves and so does not pass an expected fail code back to the RM AppAgent installer. This same issue is also exhibited if you are to:

• Re-allocate the above packages to workstation on which they have already been successfully installed.
• De-allocate the above packages from a workstation on which they have been successfully installed. In this instance the package(s) will be listed as Uninstall Failed.

Please find below details of the application packages and software pre-requisites:

• Microsoft Word 2000 SP3 Security Update KB951207 (System requirements Windows XP Service Pack 2 and Microsoft Office 2000 SP3).
• Microsoft Word 2002 SP3 Security Update KB951207 (System requirements Windows XP Service Pack 2 and Microsoft Office XP SP3).
• Microsoft Word 2003 Suite Security Update KB951207 (System requirements Windows XP Service Pack 2 and Microsoft Office 2003 SP2).
• MS Office 2007 CP Security Update KB951207 (System requirements Windows XP Service Pack 2 and Microsoft Office 2007).
•  MS Office 2007 Suite Security Update KB951207 (System requirements Windows XP Service Pack 2 and Microsoft Office 2007).
• MS Publisher 2000 SP3 Security Update KB951208 (System requirements Windows XP Service Pack 2 and Microsoft Office 2000 SP3).
• MS Publisher 2002 SP3 Security Update KB951208 (System requirements Windows XP Service Pack 2 and Microsoft Office XP).
• MS Publisher 2003 Suite Security Update KB951208 (System requirements Windows XP Service Pack 2 and Microsoft Office 2003).
• MS Publisher 2007 Suite Security Update KB951208 (System requirements Windows XP Service Pack 2 and Microsoft Office 2007).
• MS Word Viewer 2003 Suite Security Update KB951207 (System requirements Windows XP Service Pack 2 and Microsoft Office Word Viewer 2003 SP3).

Note :  HFXCC3222 does not provide the following security updates:

1. MS08-029 Vulnerabilities in Microsoft Malware Protection Engine Could Allow Denial of Service (952044), the prerequisite installations are not applied to Community Connect 3 workstations.