Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Microsoft� has released security bulletin MS08-078, Security Update for Internet Explorer (960714), to address a vulnerability in all currently supported versions of Windows�. HFXCC3230 contains these Updates in a format easily applied to Community Connect 3 networks.

We recommend that you apply this Security Update without delay.

Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding Software Update installation and support.

• HFXCC3230 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers must be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

HFXCC3230 contains the following Microsoft� Security Update:

1. MS08-078 Security Update for Internet Explorer (960714)

More information on the issues resolved by this Update is available from the Microsoft� Web site: (http://www.microsoft.com/)

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3230 should be applied to all Community Connect 3 servers including all domain controllers and all Member Servers (such as DAMMS and MIS servers, or servers running Microsoft� Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all servers and workstations will need to be restarted for the Microsoft� Security Updates to be applied fully.

Note: HFXCC3230 should not be directly applied to RM Client Connect Terminal Servers. For information on how to apply the server updates to these servers see the 'Installing on Terminal Servers' section below.

Important: All your Community Connect 3 servers must be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

1. Click the HFXCC3230.exe file link below to download the Security Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the Installation Instructions below to install the Security Update.

Important: During the installation of HFXCC3230, the Station Manager HealthCheck and the allocation of new Microsoft� Security Update packages must be done manually. Please ensure that you fully complete all steps in the Installation Instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3230.exe.
2. Log on to your first Community Connect 3 domain controller as a System Administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3230.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.

Note: After installation at a server, the server must be rebooted for the Microsoft� Security Update to be applied fully. Ensure the server has rebooted successfully before continuing.

6. Repeat steps 2-5 at all your other Community Connect 3 domain controllers.
7. Repeat steps 2-5 at any Member Servers (eg DAMMS or MIS servers) on the network.

Note: After installation at a server, the server will need to be rebooted for the Microsoft� Security Updates to be applied fully. It is recommended that you ensure each domain controller has rebooted successfully before applying the Software Update to the next server.

8. When all Community Connect 3 domain controllers have had HFXCC3230 applied, log in to the first Community Connect 3 domain controller server in each site as the System Administrator. Run Microsoft� Windows� Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check, and OK again when it has completed.
9. HFXCC3230 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of steps 1 to 8 above now, including running the Station Manager HealthCheck.

The new Security Packages are listed as available packages as follows in the RM Management Console:

System packages

• XP SP2 IE6 Security Update KB960714
• XP SP2 IE7 Security Update KB960714
• Vista out of band Security Update - Dec 08

Once you have allocated the packages to workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3230_extracted and double-click the file RM Installation Assistant.exe.

Note: If this folder or its contents do not exist, re-run the HFXCC3230.exe file downloaded from the RM Support Web site as in step 1 of the Installation Instructions section above.

2. Follow the procedures from step 4 in the Installation Instructions section above.

Note: If you have a Terminal Server on your network please follow the instructions below.

1. Install the RM Security Updates on to your Community Connect 3 domain controllers as described above.
2. Log on to the Terminal Server and browse to the following folder on one of your domain controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3230_extracted\Utilities\Server Updates\v1.49.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft� Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal Server, however you can check for completion using the following process:

1. Log on to the Terminal Server as Systemadmin.
2. From the Start menu, select Run and type eventvwr then press return.
3. Select the System event log from the right-hand pane.
4. In the list of events you should see a number of events with the Source 'NTServicePack' and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (Note: The number of entries will vary with each update as only updates relevant to the Terminal Server, and any other updates relevant to applications installed on these servers, will be installed).

The components of HFXCC3230 will be included in a future Community Connect 3 Service Release or Microsoft� Service Pack validated by RM.

The Security Update can be installed on to networks running Community Connect 3 with Service Release 5 or above.

HFXCC3230 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

See the Description section for a full list. HFXCC3230 contains new relevant workstation and server Microsoft� Security Updates.