Any references to Community Connect� 3 in this document apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3229 contains these updates in a format easily applied to Community Connect 3 networks.

We recommend that you apply this Security Update without delay.

Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding Software Update installation and support.

At the time of writing there are no known issues related to HFXCC3229.

• HFXCC3229 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

HFXCC3229 contains the following Microsoft Security Updates:

1. MS08-071 Vulnerabilities in GDI Could Allow Remote Code Execution (956802)
2. MS08-072 Vulnerabilities in Microsoft Office Word Could Allow Remote Code Execution (957173)
3. MS08-073 Cumulative Security Update for Internet Explorer (958215)
4. MS08-074 Vulnerabilities in Microsoft Office Excel Could Allow Remote Code Execution (959070)
5. MS08-075 Vulnerabilities in Windows Search Could Allow Remote Code Execution (959349)
6. MS08-076 Vulnerabilities in Windows Media Components Could Allow Remote Code Execution (959807)

More information on the issues resolved by these Updates is available from the Microsoft Web site: (http://www.microsoft.com/)

Note: HFXCC3229 may not contain all the Security Updates released by Microsoft in December 2008. Please read the More Information section below for further details. 

The updates provided in HFXCC3229 supersede previously released Microsoft Security Updates; as such, the following Community Connect 3 workstation packages will be removed from networks (if present) during this Security Update's installation:

• Windows XP SP2 Security Update KB948590
• XP SP2 and SP3 IE6 Security Update KB956390
• XP SP2 and SP3 IE7 Security Update KB956390
• MS Office 2007 CP Security Update KB951207
• MS Office 2007 Suite Security Update KB951207
• Microsoft Word 2000 SP3 Security Update KB951207
• MS Word Viewer 2003 Suite Security Update KB951207
• MS Office XP Word Security Update KB955048
• Office 2003 SP2 and SP3 Security Update KB955048
• MS Office 2007 CP Security Update KB956416
• MS Office 2007 Excel Security Update KB956416
• Office 2000 SP3 Excel Security Update KB956416
• Microsoft Office XP SP3 Security Update KB956416
• Office 2003 SP2 and SP3 Security Update KB956416
• Office 2007 Excel Viewer Security Update KB956416
• Office 2003 Excel Viewer Security Update KB956416

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3229 should be applied to all Community Connect 3 servers including all Domain Controllers and all Member Servers (such as DAMMS and MIS servers, or servers running Microsoft� Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all servers and workstations will need to be restarted for the Microsoft Security Updates to be applied fully.

Note: HFXCC3229 should not be directly applied to RM Client Connect Terminal Servers. For information on how to apply the server updates to these servers see the 'Installing on Terminal Servers' section below.

Important: All your Community Connect 3 servers may need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

1. Click the HFXCC3229.exe file link below to download the Security Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the installation instructions below to install the Security Update.

Important: During the installation of HFXCC3229, the Station Manager HealthCheck and the allocation of new Microsoft Security Update packages must be done manually. Please ensure that you fully complete all steps in the installation instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3229.exe.
2. Log on to your first Community Connect 3 Domain Controller as a System Administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3229.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.

Note: After installation at a server, the server will need to be rebooted for the Microsoft Security Updates to be applied fully. It is recommended that you ensure each Domain Controller has rebooted successfully before applying the Software Update to the next server.

6. Repeat steps 2-5 at all your other Community Connect 3 Domain Controllers.
7. Repeat steps 2-5 at any Member Servers (eg DAMMS or MIS servers) on the network.
8. When all Community Connect 3 Domain Controllers have had HFXCC3229 applied, log on to the first Community Connect 3 Domain Controller server in each site as the System Administrator. Run Microsoft� Windows� Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check and OK again when it has completed.
9. HFXCC3229 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of steps 1 to 8 above now, including running the Station Manager HealthCheck.

Note: The application package Security Updates listed below need to be installed only when the associated packages are installed on the network.

The new Security Packages are listed as available packages as follows in the RM Management Console:

Applications

• MS Office Excel XP SP3 Security Update KB959070
• MS Office Excel 2000 SP3 Security Update KB959070
• MS Office Excel 2003 SP3 Security Update KB959070
• MS Office Word 2000 SP3 Security Update KB957173
• MS Office 2003 SP3 Security Update KB957173
• MS Office 2007 CP SP1 Security Update KB959070
• MS Office 2007 CP and SP1 Security Update KB957173
• MS Outlook 2007 and SP1 Security Update KB957173
• Office Word XP SP3 Security Update KB957173
• Office Word Viewer 2003 Security Update KB957173
• Office Word 2007 and SP1 Security Update KB957173
• Office Excel 2007 and SP1 Security Update KB959070
• Office Excel Viewer 2007 Security Update KB959070
• Excel Viewer 2003 and SP3 Security Update KB959070

System packages

• Vista Security Updates - Dec 2008
• Windows XP SP2 Security Update KB956802
• XP SP2 and SP3 IE6 Security Update KB958215
• XP SP2 and SP3 IE7 Security Update KB958215
• XP SP2 and SP3 MPlayer Security Update KB959807
• XP SP2 Media Runtime Security Update KB959807

Once you have allocated the packages to workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3229_extracted and double-click the file RM Installation Assistant.exe.

Note: If this folder or its contents do not exist, re-run the HFXCC3229.exe file downloaded from the RM Support Web site as in step 1 of the installation instructions section above.

2. Follow the procedures from step 4 in the installation instructions section above.

Note: If you have a Terminal Server on your network please follow the instructions below:

1. Install the RM Security Updates on to your Community Connect 3 Domain Controllers as described above.
2. Log on to the Terminal Server and browse to the following folder on one of your Domain Controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3229_extracted\Utilities\Server Updates\v1.51.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal Server, however you can check for completion using the following process:

1. Log on to the Terminal Server as Systemadmin.
2. From the Start menu, select Run and type eventvwr then press Enter.
3. Select the System event log from the right-hand pane.
4. In the list of events you should see a number of events with the Source 'NTServicePack' and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal Server and any other updates relevant to applications installed on these servers, will be installed.)

The components of HFXCC3229 will be included in a future Community Connect 3 Service Release or Microsoft Service Pack validated by RM.

The Security Update can be installed on to networks running Community Connect 3 with Service Release 5 or above.

HFXCC3229 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

Note: The application Software Updates will need to be re-applied if the related Microsoft application is installed or re-installed after the Software Updates were applied.

See the Description section for a full list. HFXCC3229 contains new relevant workstation and server Microsoft Security Updates. 

• KB948590 is superseded by KB956802, however it is not removed from add/remove programs on a Windows XP workstation.

Installation Dependencies:

• The package 'Vista Security Updates - Dec 2008' includes the security update for KB952069, which has a dependency on Windows Media Player 11.
• KB952069 installs on a Windows 2000 server if Windows Media Player 9 is installed.
• KB952068 installs on a Windows 2000\2003 server if Windows Media services is enabled.

Please find below details of the application packages and software pre-requisites:

• Vista Security Updates - Dec 2008 (System requirements Vista).
• Windows XP SP2 Security Update KB956802 (System requirements Windows XP Service Pack 2).
• XP SP2 and SP3 IE6 Security Update KB958215 (System requirements Windows XP Service Pack 2 or Service Pack 3).
• XP SP2 and SP3 IE7 Security Update KB958215 (System requirements Windows XP Service Pack 2 or Service Pack 3).
• XP SP2 and SP3 MPlayer Security Update KB959807 (System requirements Windows XP Service Pack 2 or Service Pack 3).
• XP SP2 Media Runtime Security Update KB959807 (System requirements Windows XP Service Pack 2).
• MS Office Excel XP SP3 Security Update KB959070 (System requirements Windows XP Service Pack 2 and Microsoft Office Excel 2002 SP3).
• MS Office Excel 2000 SP3 Security Update KB959070 (System requirements Windows XP Service Pack 2 and Microsoft Office Excel 2000 SP3).
• MS Office Excel 2003 SP3 Security Update KB959070 (System requirements Windows XP Service Pack 2 and Microsoft Office Excel 2003 SP3).
• MS Office Word 2000 SP3 Security Update KB957173 (System requirements Windows XP Service Pack 2 and Microsoft Office Word 2000 SP3).
• MS Office 2003 SP3 Security Update KB957173 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office Word 2003 SP3).
• MS Office 2007 CP SP1 Security Update KB959070 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office 2007, and  Microsoft Office 2007 CP or Office 2007 CP SP1).
• MS Office 2007 CP and SP1 Security Update KB957173 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office 2007, and  Microsoft Office 2007 CP or Office 2007 CP SP1).
• MS Outlook 2007 and SP1 Security Update KB957173 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office Suite 2007 or Office Suite 2007 SP1).
• Office Word XP SP3 Security Update KB957173 (System requirements Windows XP Service Pack 2 and Microsoft Office Word 2002 SP3).
• Office Word Viewer 2003 Security Update KB957173 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office Word Viewer 2003 SP3).
• Office Word 2007 and SP1 Security Update KB957173 (System requirements Windows XP Service Pack 2 and Microsoft Office Word 2007, and Office 2007 Suite or Office 2007 Suite SP1).
• Office Excel 2007 and SP1 Security Update KB959070 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office Excel 2007 SP1).
• Office Excel Viewer 2007 Security Update KB959070 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office Excel Viewer).
• Excel Viewer 2003 and SP3 Security Update KB959070 (System requirements Windows XP Service Pack 2 or Vista, and Microsoft Office Excel Viewer 2003 SP3).