Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3236 contains these updates in a format easily applied to Community Connect 3 networks.

We recommend that you apply this Security Update without delay.

Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding Software Update installation and support.

At the time of writing there are no known issues related to HFXCC3236.

• HFXCC3236 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

HFXCC3236 contains the following Microsoft� Security Updates:

1. MS09-009 Vulnerabilities in Microsoft Office Excel Could Cause Remote Code Execution (968557)
2. MS09-010 Vulnerabilities in WordPad and Office Text Converters Could Allow Remote Code Execution (960477)
3. MS09-011 Vulnerability in Microsoft DirectShow Could Allow Remote Code Execution (961373)
4. MS09-012 Vulnerabilities in Windows Could Allow Elevation of Privilege (959454)
5. MS09-013 Vulnerabilities in Windows HTTP Services Could Allow Remote Code Execution (960803)
6. MS09-014 Cumulative Security Update for Internet Explorer (963027)
7. MS09-015 Blended Threat Vulnerability in SearchPath Could Allow Elevation of Privilege (959426)

More information on the issues resolved by these Updates is available from the Microsoft� Web site: (http://www.microsoft.com/)

Note: HFXCC3236 may not contain all the Security Updates released by Microsoft� in April 2009. Please read the More Information section below for further details. 

The updates provided in HFXCC3236 supersede previously released Microsoft� Security Updates; as such, the following Community Connect 3 workstation packages will be removed from networks (if present) during this Security Update's installation:

• XP SP2 and SP3 Security Update KB951698
• Windows XP SP2 Security Update KB931784
• Windows XP SP2 Security Update KB943485
• Windows XP SP2 and SP3 Security Update KB956841
• XP SP2 and SP3 IE6 Security Update KB958215
• XP SP2 IE6 Security Update KB960714
• XP SP2 and SP3 IE7 Security Update KB961260
• Windows XP SP2 Security Update KB935839
• MS Office Excel 2000 SP3 Security Update KB959070
• MS Office Excel XP SP3 Security Update KB959070
• MS Office Excel 2003 SP3 Security Update KB959070
• Office Excel 2007 and SP1 Security Update KB959070
• Excel Viewer 2003 and SP3 Security Update KB959070
• Office Excel Viewer 2007 Security Update KB959070
• MS Office 2007 CP SP1 Security Update KB959070

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3236 should be applied to all Community Connect 3 servers including all Domain Controllers and all Member Servers (such as DAMMS and MIS servers, or servers running Microsoft� Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all servers and workstations will need to be restarted for the Microsoft� Security Updates to be applied fully.

Note: HFXCC3236 should not be directly applied to RM Client Connect Terminal Servers. For information on how to apply the server updates to these servers see the 'Installing on Terminal Servers' section below.

Important: All your Community Connect 3 servers may need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

1. Click the HFXCC3236.exe file link below to download the Security Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the installation instructions below to install the Security Update.

Important: During the installation of HFXCC3236, the Station Manager HealthCheck and the allocation of new Microsoft� Security Update packages must be done manually. Please ensure that you fully complete all steps in the installation instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3236.exe.
2. Log on to your first Community Connect 3 Domain Controller as a System Administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3236.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.

Note: After installation at a server, the server may need to be rebooted for the Microsoft� Security Updates to be applied fully. Ensure the server has rebooted successfully before continuing.

6. Repeat steps 2-5 at all your other Community Connect 3 Domain Controllers.
7. Repeat steps 2-5 at any Member Servers (eg DAMMS or MIS servers) on the network.

Note: After installation at a server, the server will need to be rebooted for the Microsoft� Security Updates to be applied fully. It is recommended that you ensure each Domain Controller has rebooted successfully before applying the Software Update to the next server.

8. When all Community Connect 3 Domain Controllers have had HFXCC3236 applied, log on to the first Community Connect 3 Domain Controller server in each site as the System Administrator. Run Microsoft� Windows� Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check and OK again when it has completed.
9. HFXCC3236 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of steps 1 to 8 above now, including running the Station Manager HealthCheck.

The new Security Packages are listed as available packages as follows in the RM Management Console:

Application packages

• Office 2000 SP3 Word Security Update KB960477
• Office 2000 SP3 Excel Security Update KB968557
• Office XP SP3 Word Security Update KB960477
• Office XP SP3 Excel Security Update KB968557
• Office 2003 SP3 Excel Security Update KB968557
• Office 2007 SP1 Excel Security Update KB968557
• Office 2007 CP SP1 Security Update KB968557
• Excel Viewer 2003 SP3 Security Update KB968557
• Excel Viewer 2007 Security Update KB968557

System packages

• Vista Security Updates - April 2009
• Windows XP SP2 and SP3 Security Update KB959426
• Windows XP SP2 and SP3 Security Update KB959454
• Windows XP SP2 Security Update KB959454
• Windows XP SP2 and SP3 Security Update KB960477
• Windows XP SP2 and SP3 Security Update KB960803
• Windows XP SP2 and SP3 Security Update KB961373
• XP SP2 and SP3 IE6 Security Update KB963027
• XP SP2 and SP3 IE7 Security Update KB963027

Note: If you do not see the above packages in the RMMC, please do an Update Package List. To do this please refer TEC731836 in Other Useful Articles section below.

Once you have allocated the packages to workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3236_extracted and double-click the file RM Installation Assistant.exe.

Note: If this folder or its contents do not exist, re-run the HFXCC3236.exe file downloaded from the RM Support Web site as in step 1 of the installation instructions section above.

2. Follow the procedures from step 4 in the installation instructions section above.

Note: If you have a Terminal Server on your network please follow the instructions below:

1. Install the RM Security Updates on to your Community Connect 3 Domain Controllers as described above.
2. Log on to the Terminal Server and browse to the following folder on one of your Domain Controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3236_extracted\Utilities\Server Updates\v1.57.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft� Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal Server, however you can check for completion using the following process:

1. Log on to the Terminal Server as Systemadmin.
2. From the Start menu, select Run and type eventvwr then press return.
3. Select the System event log from the right-hand pane.
4. In the list of events you should see a number of events with the Source 'NTServicePack' and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal Server and any other updates relevant to applications installed on these servers, will be installed).

The components of HFXCC3236 will be included in a future Community Connect 3 Service Release or Microsoft� Service Pack validated by RM.

The Security Update can be installed on to networks running Community Connect 3 with Service Release 5 or above.

HFXCC3236 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

Note: The application Software Updates will need to be re-applied if the related Microsoft� application is installed or re-installed after the Software Updates were applied.

See the Description section for a full list. HFXCC3236 contains new relevant workstation and server Microsoft� Security Updates. 

Security Update KB963027.

Both the IE6 and IE7 versions of the above update will show as INSTALLED in the station.ini of a workstation regardless of the version of Microsoft� Internet Explorer� installed on the workstation. This is a cosmetic issue caused by a mis-reporting of the install status by the installer, only the appropriate version of the update will actually be installed.

Software Pre-requisites.

Please find below details of the software pre-requisites:

• Vista Security Updates - April 2009 (System requirements Windows Vista or Windows Vista Service Pack 1)
• Windows XP SP2 and SP3 Security Update KB959426 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 and SP3 Security Update KB959454 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 Security Update KB959454 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 and SP3 Security Update KB960477 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 and SP3 Security Update KB960803 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 and SP3 Security Update KB961373 (System requirements: Windows XP Service Pack 2)
• XP SP2 and SP3 IE6 Security Update KB963027 (System requirements: Windows XP Service Pack 2 and IE6)
• XP SP2 and SP3 IE7 Security Update KB963027 (System requirements: Windows XP Service Pack 2 and IE7)
• Office 2000 SP3 Word Security Update KB960477 (System requirements: Microsoft Office Word 2000 Service Pack 3)
• Office 2000 SP3 Excel Security Update KB968557 (System requirements: Microsoft Office Excel 2000 Service Pack 3)
• Office XP SP3 Word Security Update KB960477 (System requirements: Microsoft Office Word XP Service Pack 3)
• Office XP SP3 Excel Security Update KB968557 (System requirements: Microsoft Office Excel XP Service Pack 3)
• Office 2003 SP3 Excel Security Update KB968557 (System requirements: Microsoft Office Excel 2003 Service Pack 3)
• Office 2007 SP1 Excel Security Update KB968557 (System requirements: Microsoft Office Excel 2007 Service Pack 1)
• Office 2007 CP SP1 Security Update KB968557 (System requirements: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Service Pack 1)
• Excel Viewer 2003 SP3 Security Update KB968557 (System requirements: Microsoft Office Excel Viewer 2003 Service Pack 3)
• Excel Viewer 2007 Security Update KB968557 (System requirements: Microsoft Office Excel Viewer 2007)

 Vista Security Updates - April 09.msi package includes:

• Windows6.0-KB952004-x86.msu - [MS09-012]
• Windows6.0-KB956572-x86.msu - [MS09-012]
• Windows6.0-KB960803-x86.msu - [MS09-013]
• Windows6.0-KB963027-x86.msu - [MS09-014]
• Windows6.0-KB959426-x86.msu - [MS09-015]

Note: To uninstall an update (MSU) installed by Vista Security Update (MSI),

1. From the Start menu choose Control Panel, and then click Security.
2. Under Windows Update, click 'View installed updates' and select from the list of updates.