Any references to Community Connect� 3 in this document apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3238 contains these updates in a format easily applied to Community Connect 3 networks.

We recommend that you apply this Security Update without delay.

Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding Software Update installation and support.

At the time of writing there are no known issues related to HFXCC3238.

• HFXCC3238 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

HFXCC3238 contains the following Microsoft� Security Updates:

1. MS09-018 Vulnerabilities in Active Directory Could Allow Remote Code Execution (971055)
2. MS09-019 Cumulative Security Update for Internet Explorer (969897)
3. MS09-020 Vulnerabilities in Internet Information Services (IIS) Could Allow Elevation of Privilege (970483)
4. MS09-021 Vulnerabilities in Microsoft Office Excel Could Allow Remote Code Execution (969462)
5. MS09-022 Vulnerabilities in Windows Print Spooler Could Allow Remote Code Execution (961501)
6. MS09-023 Vulnerability in Windows Search Could Allow Information Disclosure (963093)
7. MS09-024 Vulnerability in Microsoft Works Converters Could Allow Remote Code Execution (957632)
8. MS09-025 Vulnerabilities in Windows Kernel Could Allow Elevation of Privilege (968537)
9. MS09-026 Vulnerability in RPC Could Allow Elevation of Privilege (970238)
10. MS09-027  Vulnerabilities in Microsoft Office Word Could Allow Remote Code Execution (969514)

More information on the issues resolved by these Updates is available from the Microsoft� Web site: (http://www.microsoft.com/)

Note: HFXCC3238 may not contain all the Security Updates released by Microsoft� in June 2009. Please read the More Information section below for further details. 

The updates provided in HFXCC3238 supersede previously released Microsoft� Security Updates; as such, the following Community Connect 3 workstation packages will be removed from networks (if present) during this Security Update's installation:

• Windows XP SP2 and SP3 Security Update KB958690
• Windows XP SP2 Security Update KB933729
• XP SP2 and SP3 IE6 Security Update KB963027
• XP SP2 and SP3 IE7 Security Update KB963027
• Office 2000 SP3 Excel Security Update KB968557
• Office XP SP3 Excel Security Update KB968557
• Office 2003 SP3 Excel Security Update KB968557
• Office 2007 SP1 Excel Security Update KB968557
• Excel Viewer 2003 SP3 Security Update KB968557
• Excel Viewer 2007 Security Update KB968557
• Office 2007 CP SP1 Security Update KB968557
• MS Office Word 2000 SP3 Security Update KB957173
• Office Word XP SP3 Security Update KB957173
• MS Office 2003 SP3 Security Update KB957173
• Office Word 2007 and SP1 Security Update KB957173
• Office Word Viewer 2003 Security Update KB957173
• MS Office 2007 CP and SP1 Security Update KB957173

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3238 should be applied to all Community Connect 3 servers including all Domain Controllers and all Member Servers (such as DAMMS and MIS servers, or servers running Microsoft� Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all servers and workstations will need to be restarted for the Microsoft� Security Updates to be applied fully.

Note: HFXCC3238 should not be directly applied to RM Client Connect Terminal Servers. For information on how to apply the server updates to these servers see the 'Installing on Terminal Servers' section below.

Important: All your Community Connect 3 servers may need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

1. Click the HFXCC3238.exe file link below to download the Security Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the installation instructions below to install the Security Update.

Important: During the installation of HFXCC3238, the Station Manager HealthCheck and the allocation of new Microsoft� Security Update packages must be done manually. Please ensure that you fully complete all steps in the installation instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3238.exe.
2. Log on to your first Community Connect 3 Domain Controller as a System Administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3238.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.

Note: After installation at a server, the server may need to be rebooted for the Microsoft� Security Updates to be applied fully. Ensure the server has rebooted successfully before continuing.

6. Repeat steps 2-5 at all your other Community Connect 3 Domain Controllers.
7. Repeat steps 2-5 at any Member Servers (eg DAMMS or MIS servers) on the network.

Note: After installation at a server, the server will need to be rebooted for the Microsoft� Security Updates to be applied fully. It is recommended that you ensure each Domain Controller has rebooted successfully before applying the Software Update to the next server.

8. When all Community Connect 3 Domain Controllers have had HFXCC3238 applied, log on to the first Community Connect 3 Domain Controller server in each site as the System Administrator. Run Microsoft� Windows� Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check and OK again when it has completed.
9. HFXCC3238 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of steps 1 to 8 above now, including running the Station Manager HealthCheck.

The new Security Packages are listed as available packages as follows in the RM Management Console:

Application packages

• MS Office Excel 2000 SP3 Security Update KB969462
• MS Office Excel XP SP3 Security Update KB969462
• MS Office Excel 2003 SP3 Security Update KB969462
• MS Excel 2007 SP1 and SP2 Security Update KB969462
• MS Excel Viewer 2003 SP3 Security Update KB969462
• MS Excel Viewer 2007 Security Update KB969462
• MS Office 2007 CP SP1 SP2 Security Update KB969462
• MS Office Word 2000 SP3 Security Update KB957632
• MS Office Word XP SP3 Security Update KB957632
• MS Office Word 2007 SP1 Security Update KB957632
• MS Office Word 2000 SP3 Security Update KB969514
• MS Office Word XP SP3 Security Update KB969514
• MS Office Word 2003 SP3 Security Update KB969514
• MS Word 2007 SP1 and SP2 Security Update KB969514
• MS Word Viewer 2003 SP3 Security Update KB969514
• MS Office 2007 CP SP1 SP2 Security Update KB969514

System packages

• XP SP2 and SP3 IE6 Security Update KB969897
• XP SP2 and SP3 IE7 Security Update KB969897
• Windows XP SP2 and SP3 Security Update KB961501
• Windows XP SP2 and SP3 Security Update KB963093
• Windows XP SP2 and SP3 Security Update KB968537
• Windows XP SP2 and SP3 Security Update KB970238
• Vista Security Updates - June 2009

Note: If you do not see the above packages in the RMMC, please do an Update Package List. To do this please refer TEC731838 in Other Useful Articles section below.

Once you have allocated the packages to workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3238_extracted and double-click the file RM Installation Assistant.exe.

Note: If this folder or its contents do not exist, re-run the HFXCC3238.exe file downloaded from the RM Support Web site as in step 1 of the installation instructions section above.

2. Follow the procedures from step 4 in the installation instructions section above.

Note: If you have a Terminal Server on your network please follow the instructions below:

1. Install the RM Security Updates on to your Community Connect 3 Domain Controllers as described above.
2. Log on to the Terminal Server and browse to the following folder on one of your Domain Controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3238_extracted\Utilities\Server Updates\v1.58.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft� Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal Server, however you can check for completion using the following process:

1. Log on to the Terminal Server as Systemadmin.
2. From the Start menu, select Run and type eventvwr then press return.
3. Double-click on the system event log from the right hand pane.
4. In the list of events you should see a number of events with the Source 'NTServicePack' and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal Server and any other updates relevant to applications installed on these servers, will be installed).

The components of HFXCC3238 will be included in a future Community Connect 3 Service Release or Microsoft� Service Pack validated by RM.

The Security Update can be installed on to networks running Community Connect 3 with Service Release 5 or above.

HFXCC3238 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

Note: The application Software Updates will need to be re-applied if the related Microsoft� application is installed or re-installed after the Software Updates were applied.

See the Description section for a full list. HFXCC3238 contains new relevant workstation and server Microsoft� Security Updates. 

Security Update KB969897

Both the IE6 and IE7 versions of the above update will show as INSTALLED in the station.ini of a workstation regardless of the version of Microsoft� Internet Explorer� installed on the workstation. This is a cosmetic issue caused by a mis-reporting of the install status by the installer, only the appropriate version of the update will actually be installed.

Software Pre-requisites.

Please find below details of the software pre-requisites:

• XP SP2 and SP3 IE6 Security Update KB969897 (System requirements: Windows XP Service Pack 2 and IE6)
• XP SP2 and SP3 IE7 Security Update KB969897 (System requirements: Windows XP Service Pack 2 and IE7)
• Windows XP SP2 and SP3 Security Update KB961501 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 and SP3 Security Update KB963093 (System requirements: Windows XP Service Pack 2 and Windows Search 4.0)
• Windows XP SP2 and SP3 Security Update KB968537 (System requirements: Windows XP Service Pack 2)
• Windows XP SP2 and SP3 Security Update KB970238 (System requirements: Windows XP Service Pack 2)
• Vista Security Updates - June 2009 (System requirements: Windows Vista or Windows Vista Service Pack 1 or Windows Vista Service Pack 2)
• MS Office Excel 2000 SP3 Security Update KB969462 (System requirements: Microsoft Office Excel 2000 Service Pack 3)
• MS Office Excel XP SP3 Security Update KB969462 (System requirements: Microsoft Office Excel XP Service Pack 3)
• MS Office Excel 2003 SP3 Security Update KB969462 (System requirements: Microsoft Office Excel 2003 Service Pack 3)
• MS Excel 2007 SP1 and SP2 Security Update KB969462 (System requirements: Microsoft Office Excel 2007 Service Pack 1 or Microsoft Office Excel 2007 Service Pack 2)
• MS Excel Viewer 2003 SP3 Security Update KB969462 (System requirements: Microsoft Office Excel Viewer 2003 Service Pack 3)
• MS Excel Viewer 2007 Security Update KB969462 (System requirements: Microsoft Office Excel Viewer 2007)
• MS Office 2007 CP SP1 SP2 Security Update KB969462 (System requirements: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Service Pack 1 or Service Pack 2 )
• MS Office Word 2000 SP3 Security Update KB957632 (System requirements: Microsoft Office Word 2000 Service Pack 3)
• MS Office Word XP SP3 Security Update KB957632 (System requirements: Microsoft Office Word XP Service Pack 3)
• MS Office Word 2007 SP1 Security Update KB957632 (System requirements: Microsoft Office Word 2007 Service Pack 1)
• MS Office Word 2000 SP3 Security Update KB969514 (System requirements: Microsoft Office Word 2000 Service Pack 3)
• MS Office Word XP SP3 Security Update KB969514 (System requirements: Microsoft Office Word XP Service Pack 3)
• MS Office Word 2003 SP3 Security Update KB969514 (System requirements: Microsoft Office Word 2003 Service Pack 3)
• MS Word 2007 SP1 and SP2 Security Update KB969514 System requirements: Microsoft Office Word 2007 Service Pack 1 or Microsoft Office Word 2007 Service Pack 2)
• MS Word Viewer 2003 SP3 Security Update KB969514 (System requirements: Microsoft Office Word Viewer 2003 Service Pack 3)
• MS Office 2007 CP SP1 SP2 Security Update KB969514 (System requirements: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Service Pack 1 or Service Pack 2 )

 Vista Security Updates - June 09.msi package includes:

• Windows6.0-KB969897-x86.msu- [MS09-019]
• Windows6.0-KB961501-x86.msu- [MS09-022]
• Windows6.0-KB968537-x86.msu- [MS09-025]
• Windows6.0-KB970238-x86.msu- [MS09-026]

Note: To uninstall an update (MSU) installed by Vista Security Update (MSI),

1. From the Start menu choose Control Panel, and then click Security.
2. Under Windows Update, click 'View installed updates' and select from the list of updates.