Any references to Community Connect� 3 in this document apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3241 contains these updates in a format easily applied to Community Connect 3 networks.

Note: We recommend that you apply this Security Update without delay.

Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding Software Update installation and support.

At the time of writing this article there are no known issues related to HFXCC3241.

• HFXCC3241 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

HFXCC3241 contains the following Microsoft® Security Updates:

1. MS09-034 Cumulative Security Update for Internet Explorer (972260)
2. MS09-036 Vulnerability in ASP.NET in Microsoft Windows Could Allow Denial of Service (970957)
3. MS09-037 Vulnerabilities in Microsoft Active Template Library (ATL) Could Allow Remote Code Execution (973908)
4. MS09-038 Vulnerabilities in Windows Media File Processing Could Allow Remote Code Execution (971557)
5. MS09-039 Vulnerabilities in WINS Could Allow Remote Code Execution (969883)
6. MS09-040 Vulnerability in Message Queuing Could Allow Elevation of Privilege (971032)
7. MS09-041 Vulnerability in Workstation Service Could Allow Elevation of Privilege (971657)
8. MS09-042 Vulnerability in Telnet Could Allow Remote Code Execution (960859)
9. MS09-043  Vulnerabilities in Microsoft Office Web Components Could Allow Remote Code Execution (957638)
10. MS09-044 Vulnerabilities in Remote Desktop Connection Could Allow Remote Code Execution (970927)

More information on the issues resolved by these Updates is available from the Microsoft® Web site: (http://www.microsoft.com/)

Note: HFXCC3241 may not contain all the Security Updates released by Microsoft® in August 2009. HFXCC3241 includes Microsoft® Internet Explorer® 8 Updates released in Microsoft July 2009 Out-of-band release (MS09-034). Please read the More Information section below for further details. 

The updates provided in HFXCC3241 supersede previously released Microsoft® Security Updates; as such, the following Community Connect 3 workstation packages will be removed from networks (if present) during this Security Update's installation:

• Windows Media Player 9 Security Update KB936782
• Windows Media Player10 Security Update KB936782
• Windows Media Player11 Security Update KB936782
• Microsoft Office XP SP3 Security Update KB933103
• Windows XP Security Update KB891781
• Windows XP SP2 Security Update KB937894

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3241 should be applied to all Community Connect 3 servers including all domain controllers and all Member Servers (such as DAMMS and MIS servers, or servers running Microsoft� Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all servers and workstations will need to be restarted for the Microsoft� Security Updates to be applied fully.

Please note: HFXCC3241 should not be directly applied to RM Client Connect Terminal Servers. For information on how to apply the server updates to these servers see the 'Installing on Terminal Servers' section below.

Important: All your Community Connect 3 servers may need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-hours to minimise disruption to your network.

1. Click the HFXCC3241.exe file link below to download the Security Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the installation instructions below to install the Security Update.

Important: During the installation of HFXCC3241, the Station Manager HealthCheck and the allocation of new Microsoft� Security Update packages must be done manually. Please ensure that you fully complete all steps in the installation instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3241.exe.
2. Log on to your first Community Connect 3 domain controller as a System Administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3241.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Repeat steps 2-5 at all your other Community Connect 3 domain controllers.
7. Repeat steps 2-5 at any Member Servers (eg DAMMS or MIS servers) on the network.

Note: After installation at a server, the server will need to be rebooted for the Microsoft� Security Updates to be applied fully. It is recommended that you ensure each domain controller has rebooted successfully before applying the Software Update to the next server.

8. When all Community Connect 3 domain controllers have had HFXCC3241 applied, log on to the first Community Connect 3 domain controller server in each site as the System Administrator. Run Microsoft� Windows� Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check and OK again when it has completed.
9. HFXCC3241 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of steps 1 to 8 above now, including running the Station Manager HealthCheck.

The new Security Packages are listed as available packages as follows in the RM Management Console (RMMC):

Application packages:

• MS Office XP SP3 Security Update KB957638
• MS Office 2003 SP3 Security Update KB957638
• Windows Media Player Security Update KB973908

System packages:

• XP SP2 and SP3 Security Update KB960859
• XP SP2  Security Update KB971032
• XP SP2 and SP3 Security Update KB971557
• XP SP2 and SP3 Security Update KB971657
• XP SP2 RDP 5.1 Security Update KB970927
• XP SP2 and SP3 RDP 5.2 Security Update KB970927
• XP SP2 and SP3 RDP 6.1 Security Update KB970927
• XP SP2 and SP3 DHTML Security Update KB973908
• XP SP2 and SP3 ATL Security Update KB973908
• XP SP2 and SP3 MSWebDVD Security Update KB973908
• XP SP2 and SP3 IE8 Security Update KB972260
• Outlook Express 6 Security Update KB973908
• Vista Security Updates - Aug 2009

Note: If you do not see the above packages in the RMMC, please do an Update Package List. To do this please refer TEC731836 in Other Useful Articles section below.

Once you have allocated the packages to workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3241_extracted and double-click the file RM Installation Assistant.exe.

Note: If this folder or its contents do not exist, re-run the HFXCC3241.exe file downloaded from the RM Support Web site as in step 1 of the installation instructions section above.

2. Follow the procedures from step 4 in the installation instructions section above.

Note: If you have a Terminal Server on your network please follow the instructions below:

1. Install the RM Security Updates on to your Community Connect 3 domain controllers as described above.
2. Log on to the Terminal Server and browse to the following folder on one of your domain controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3241_extracted\Utilities\Server Updates\v1.62.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft� Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal Server, however you can check for completion using the following process:

1. Log on to the Terminal Server as Systemadmin.
2. From the Start menu, select Run and type eventvwr then press return.
3. Double-click the system event log from the right-hand pane.
4. In the list of events you should see a number of events with the Source 'NTServicePack' and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal Server and any other updates relevant to applications installed on these servers, will be installed).

The components of HFXCC3241 will be included in a future Community Connect 3 Service Release or Microsoft� Service Pack validated by RM.

The Security Update can be installed on to networks running Community Connect 3 with Service Release 5 or above.

HFXCC3241 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

Note: The application Software Updates will need to be re-applied if the related Microsoft� application is installed or re-installed after the Software Updates were applied.

See the Description section for a full list. HFXCC3241 contains new relevant workstation and server Microsoft� Security Updates. 

Software pre-requisites.

Please find below details of the software pre-requisites:

• XP SP2 and SP3 Security Update KB960859  (System requirements: Windows XP Service Pack 2)
• XP SP2 Security Update KB971032 (System requirements: Windows XP Service Pack 2)
• XP SP2 and SP3 Security Update KB971557 (System requirements: Windows XP Service Pack 2)
• XP SP2 and SP3 Security Update KB971657 (System requirements: Windows XP Service Pack 2)
• XP SP2 RDP 5.1 Security Update KB970927 (System requirements: Windows XP Service Pack 2, RDP 5.1)
• XP SP2 and SP3 RDP 5.2 Security Update KB970927 (System requirements: Windows XP Service Pack 2, RDP 5.2)
• XP SP2 and SP3 RDP 6.1 Security Update KB970927 (System requirements: Windows XP Service Pack 2, RDP 6.0/RDP 6.1)
• XP SP2 and SP3 DHTML Security Update KB973908 (System requirements: Windows XP Service Pack 2)
• XP SP2 and SP3 ATL Security Update KB973908 (System requirements: Windows XP Service Pack 2)
• XP SP2 and SP3 MSWebDVD Security Update KB973908 (System requirements: Windows XP Service Pack 2)
• XP SP2 and SP3 IE8 Security Update KB972260 (System requirements: Windows XP Service Pack 2, Internet Explorer 8)
• Outlook Express 6 Security Update KB973908 (System requirements: Windows XP Service Pack 2, Outlook Express 6)
• Vista Security Updates - Aug 2009 (System requirements: Windows Vista or Windows Vista Service Pack 1 or Windows Vista Service Pack 2)
• MS Office XP SP3 Security Update KB957638 (System requirements: MS Office XP Service Pack 3)
• MS Office 2003 SP3 Security Update KB957638 (System requirements: MS Office 2003 Service Pack 3)
• Windows Media Player Security Update KB973908 ( Windows Media Player 9/10/11)

 Windows Vista® Security Updates - Aug 2009 package includes:

• Windows6.0-KB956744-x86.msu- [MS09-044] (System requirements: Vista/Vista SP1/Vista SP2, RDP 6/6.1)
• Windows6.0-KB971557-x86.msu- [MS09-038] (System requirements: Vista/Vista SP1/Vista SP2)
• Windows6.0-KB973540-x86.msu- [MS09-037] (System requirements: Vista/Vista SP1/Vista SP2)
• Windows6.0-KB973507-x86.msu- [MS09-037] (System requirements: Vista/Vista SP1/Vista SP2, Windows Media Player 11)
• Windows6.0-KB971657-x86.msu- [MS09-041] (System requirements: Vista/Vista SP1/Vista SP2, Windows Media Player 11)
• Windows6.0-KB971032-x86.msu- [MS09-040] (System requirements: Vista, Windows Message Queuing Service)
• Windows6.0-KB972591-x86.msu- [MS09-036] (System requirements: Vista, .NET Framework 2.0 SP1)
• Windows6.0-KB972592-x86.msu- [MS09-036] (System requirements: Vista, .NET Framework 2.0 Service Pack 2)
• Windows6.0-KB972593-x86.msu- [MS09-036] (System requirements: Vista SP1, .NET Framework 2.0 Service Pack 1)
• Windows6.0-KB972594-x86.msu- [MS09-036] (System requirements: Vista SP1, .NET Framework 2.0 Service Pack 2)
• Windows6.0-KB960859-x86.msu- [MS09-042] (System requirements: Vista/Vista SP1/Vista SP2, Telnet Client)
• IE8-Windows6.0-KB972260-x86.msu- [MS09-034] (System requirements: Vista/Vista SP1/Vista SP2, Internet Explorer 8)

Note: To uninstall an update (MSU) installed by Windows Vista Security Update (MSI),

1. From the Start menu choose Control Panel, and then click Security.
2. Under Windows Update, click 'View installed updates' and select from the list of updates.

More information on August 2009 Microsoft® Security Updates could be found from the following Microsoft® Security Bulletin: http://www.microsoft.com/technet/security/bulletin/ms09-aug.mspx