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Updated Winstall LE Package for Community Connect 3 [HFXCC3252]
Published Date : 11 May 2010�� Last Updated : 13 Feb 2020�� Content Ref: DWN1654545��


Operating SystemCommunity Connect 3 SR4, Community Connect 3 SR5, Community Connect 3 SR6, RM Smart-Tools 3 SR4, RM Smart-Tools 3 SR5, RM Smart-Tools 3 SR6
Part No(none)
SummaryInstructions for installing updated Winstall LE Package with new exlusion lists.



Description

This version of Winstall LE (v2.0.0.2) for Community Connect� 3 replaces the version originally installed on the server.

Note: Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Before installing any Software Update, please refer to TEC90813 and DWN59018 on the RM Support Web site. These articles detail RM's recommendations regarding Software Update installation and support.



Platforms

HFXCC3252 should be applied to all Community Connect 3 domain controllers. It does not need to be applied on any member servers.


Symptoms

You may find that after creating a package using RM Application Wizard that the package does not install or uninstall correctly.



Cause

A common cause of this issue is that RM Application Wizard has captured files and registry keys in the MSI that are used by the operating system or by CC3 and these files are locked.  This means the MSI cannot update or remove them and will fail.

The version of Winstall LE in this updated package has not changed but the exclusion lists have been updated. The exclusion lists contain files and registry entries that Winstall should ignore when capturing a package. This will help RM Application Wizard to capture cleaner packages and reduce the number of installation errors.



Requirements

This Software Update should be installed on all CC3 networks but is only required if you use RM Application Wizard.

Note: This update should be installed on all CC3 domain controller servers beginning with the Forest Root. Servers will not need to be restarted after applying this Software Update. Workstations will need to be restarted to install the latest version of the package included in this update. 



Download Instructions

  1. Log on to the Forest Root domain controller as an administrator (not SystemAdmin).
  2. Click the HFXCC3252.exe file link below to download this Update.
  3. Choose to Save the file, browse to the temporary location you wish to save it to (eg Desktop or D:\Temp) and click Save.
  4. When the file has downloaded, follow the Installation Instructions below to install the Update.


Download

FilenameFile SizeDownload
HFXCC3252.exe10.34 Mb Download


Installation Instructions

How to install the Update?

Note: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

  1. Log on to your first Community Connect 3 domain controller as an administrator (not SystemAdmin) and copy the Update to a temporary location (eg D:\temp).
  2. Run the Update by double-clicking the self-extracting executable file (HFXCC3252.exe).
    The Update will extract files automatically and run the RM Installation Assistant to begin the installation.
  3. When prompted, click Continue.
  4. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
  5. Repeat steps 2-5 at all your other CC3 domain controllers. 
  6. Any workstation that has Winstall LE allocated to it will be updated next time the workstation is rebooted.

Installing after cancelling a previous install

  1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3252_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3252.exe file downloaded from the RM Support Web site.)
  2. Continue from step 3 in 'How to install the Update' procedure above.


Checks

How can I check this Software Update has been installed successfully?

You need to check the Forest Root domain controller server and computers.

How to check the Forest Root domain controller server and additional domain controllers

To check this Software Update has been installed successfully on the server:

  1. Browse to your packages folder (usually D:\RMNetwork\RMManage\Packages\Applications)
  2. Open the Winstall LE folder and check the version is v2.0.0.2.
How to check computers?

To check this Software Update has been installed successfully on your computers:

  1. Log on to a workstation as an administrator and browse to C:\Windows
  2. In the Windows folder find the two files Files.xcp and Reg.xcp
  3. The Date Modified of these files should be: Files.xcp - 24/05/10, Reg.xcp - 03/03/10

 



Possible Issues

Previously released version

 This update was previously released without the correct instructions for installing on replica servers or the ability to complete the install following the cancelling of a previous install.

 

If you've installed this update prior to the 3rd June 2010 we recommend that you re-download and install the update attached to this article on all domain controllers including the forest root following the instructions above.


files.xcp and reg.xcp files
 

The files.xcp and reg.xcp in this package will replace the current versions you have. If you have manually updated these files yourself then you will need to copy your additional exclusions and paste them into the new .xcp files supplied in this package before deploying them to stations.

 

Note: If you use a Restore image for your package build workstation(s) then it is advisable to create a new Restore image once the new version of Winstall LE is installed.



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Document Keywords:�CC3, HFX252, hotfix 252, hfx3252, hotfix, 252update, 252cc3, hfxcc3252, CC3252, hot fix252, software updates, software update, 3252, hotfix252, hotfix3252,


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