**Please note this only applies to Community Connect 3™ and RM Smart-Tools 3 networks**

Before installing any update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3™ Service Release 4 in this document apply equally to RM Smart-Tools 3 Service Release 4.

After installing Community Connect 3 Service Release 4 (SR4), Restricted users can no longer run Microsoft^� Access^�. If a Restricted user attempts to run a version of Microsoft^� Access^�, they receive an error message informing them that the program has been restricted by policy.

Before SR4, Restricted users could run Microsoft^� Access^�. An update to Group Policy introduced by SR4 has caused the change in behaviour. This update is by design as Microsoft^� Access^� grants end users access to significant security tools which, in the majority of cases, will be undesirable to give to Restricted users.

Note: Standard users in SR4 can run Microsoft^� Access^� and are unaffected by this issue.

HFXCC3071 updates the Restricted user type to allow members of this group rights to run Microsoft� Access�.

You should only apply this update if you have installed SR4 or above, have encountered the problem described above and wish to grant members of the Restricted user type rights to run and use Microsoft� Access� on the network.

You should only consider applying this update if you have installed SR4 or above and have verified that the update will resolve this specific issue.

HFXCC3071 should be applied to the Forest Root domain controller only. You do not need to restart any servers or workstations after installing this update but you should allow time for the change to replicate around all servers. Users will then need to log off and back on to a workstation to pick up the change.

1. Click the HFXCC3071.exe file link to download the update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the installation instructions below to install the update.

Note: If you previously started to install the update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3071.
2. Log on to your Forest Root domain controller as Administrator (not as a system administrator) and copy the update to a temporary location (for example D:\temp).
3. Run the update by double-clicking the self-extracting executable file (HFXCC3071.exe). The update will extract files automatically and run the RM Installation Assistant to install the update.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Allow time for the change to replicate around all servers. Users will then need to log off and back on to Community Connect 3 workstations to pick up the change.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3071_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3071.exe file downloaded from the RM Support Web site).
2. The RM Installation Assistant will initialise; click Continue to proceed with the installation.
3. The installation should proceed automatically; click Finish when prompted.
4. Allow time for the change to replicate around all servers. Users will then need to log off and back on to Community Connect 3 workstations to pick up the change.

HFXCC3071 can be installed on networks running Community Connect 3 Service Release 4 or above.