Note: Any reference to Community Connect� 3 in this article apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3283 contains these updates in a format easily applied to Community Connect 3 networks.

We recommend that you apply this Security Update without delay. Before installing any Software Update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendation regarding Software Update installation and support.

At the time of writing this article, there are no known issues related to HFXCC3283.

• HFXCC3283 should be installed on Community Connect 3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all Community Connect 3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-working-hours to minimise the disruption to your network.

HFXCC3283 contains the following Microsoft Security Updates:

1. MS12-017 - Vulnerability in DNS Server Could Allow Denial of Service (2647170)
2. MS12-018 - Vulnerability in Windows Kernel-Mode Drivers Could Allow Elevation of Privilege (2641653)
3. MS12-020 - Vulnerabilities in Remote Desktop Could Allow Remote Code Execution (2671387)

More information on the issues resolved by these updates is available from the Microsoft website: http://www.microsoft.com/.

Notes:

• HFXCC3283 may not contain all the Security Updates released by Microsoft in March 2012. Please read the More Information section below for further details.
• The updates provided in HFXCC3283 supersede the previously released Microsoft Security Updates; as such, the following Community Connect 3 workstation packages will be removed from the networks (if present) during this Security Update's installation:
  • XP SP3 Security Update 2660465
  • XP SP3 Security Update 2570222

If you are running a Community Connect 3 network, you should apply this Security Update without delay.

HFXCC3283 should be applied to all Community Connect 3 servers including all domain controllers and all Member servers (such as DAMMS and MIS servers, or servers running Microsoft Exchange). It does not need to be applied to Community Connect 3 workstations directly, but all the servers and workstations will need to be restarted for the Microsoft Security Updates to be applied fully.

Note: HFXCC3283 should not be directly applied to RM Client Connect Terminal servers.

For information on how to apply the server updates to these servers, see the 'Installing on Terminal servers' section below.

Important: All your Community Connect 3 servers will need to be restarted in order to install this Security Update completely. You should therefore plan to install the Security Update out-of-working-hours to minimise the disruption to your network.

1. Click the HFXCC3283.exe file link below to download the Security Update.
2. Choose Save Target As to save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the installation instructions below to install the Security Update.

Important: During the installation of HFXCC3283, the Station Manager HealthCheck and the allocation of new Microsoft Security Update packages must be done manually. Please ensure that you fully complete all the steps in the installation instructions. If you previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3283.exe.
2. Log on to your first Community Connect 3 domain controller as a system administrator and copy the Security Update to a temporary location (for example D:\temp).
3. Run the Security Update by double-clicking the self-extracting executable file (HFXCC3283.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Once HFXCC3283 has been installed successfully, users should run Update Package List manually.
7. Repeat steps 2-6 at all your other Community Connect 3 domain controllers.
8. Repeat steps 2-6 at any Member servers (e.g. DAMMS or MIS servers) on the network.

   Note: After installation at a server, the server will need to be rebooted for the Microsoft Security Updates to be applied fully. It is recommended that you ensure each domain controller has rebooted successfully before applying the Software Update to the next server.

9. When all Community Connect 3 domain controllers have had HFXCC3283 applied, log on to the first Community Connect 3 domain controller server in each site as the system administrator. Run Microsoft Windows Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click on the file Healthcheck.exe, and select OK to start the health check and OK again when it has completed.
10. HFXCC3283 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of the steps 1 to 9 above now, including running the Station Manager HealthCheck. The new Security Packages are listed as available packages in the RM Management Console (RMMC) as follows:

System Packages:

• Vista Security Updates - March 2012
• XP SP3 Security Update 2641653
• XP SP3 Security Update 2671387

Note: If you do not see the above packages in the RM Management Console, please run an Update Package List. To do this, please refer to TEC731836 in the Other Useful Articles section below.

Once you have allocated the packages to the workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3283_extracted and double-click the file RM Installation Assistant.exe.

   Note: If this folder or its contents does not exist, re-run the HFXCC3283.exe file downloaded from the RM Support website as in step 1 of the Installation Instructions section above.

2. Follow the procedure from step 4 in the Installation Instructions section above.

Note: If you have a Terminal server on your network, please follow the instructions below:

1. Install the RM Security Updates on to your Community Connect 3 domain controllers as described above.
2. Log on to the Terminal server and browse to the following folder on one of your domain controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3283_extracted\Utilities\Server Updates\v1.102.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft Security Updates.

Note: The Server_Updates.vbs script will run silently on a Terminal server. However, you can check for completion using the following process:

1. Log on to the Terminal server as Systemadmin.
2. From the Start menu, select Run, type eventvwr and then press Enter.
3. In the right-hand pane, double-click the System event log.
4. In the list of events, you should see a number of events with the Source NTServicePack and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal server and any other updates relevant to the applications installed on these servers will be installed).

The components of HFXCC3283 will be included in a future Community Connect 3 Service Release or Microsoft Service Pack validated by RM.

The security update can be installed on to the networks running Community Connect 3 with Service Release 5 or above.

HFXCC3283 is not included in Service Release 5 or 6. It will need to be re-applied if originally installed before Service Release 6 is installed.

Note: The application software updates will need to be re-applied if the related Microsoft application is installed or re-installed after the software updates were applied.

See the Description section for a full list. HFXCC3283 contains new relevant workstation and server Microsoft Security Updates.

Please find below details of the software pre-requisites:

• Vista Security Updates - March 2012 (System requirements: Windows Vista SP2)
• XP SP3 Security Update 2671387 (System requirements: Windows XP SP3)
• XP SP3 Security Update 2641653 (System requirements: Windows XP SP3)

Windows Vista Security Updates - March 2012 package includes:

• Windows6.0-KB2621440-x86.msu (System requirements: Windows Vista SP2)
• Windows6.0-KB2641653-x86.msu (System requirements: Windows Vista SP2)

The following bulletins have not been included in the hotfix for the month of March 2012:

• MS12-019 - Vulnerability in DirectWrite Could Allow Denial of Service (2665364)
• MS12-021 - Vulnerability in Visual Studio Could Allow Elevation of Privilege (2651019)
• MS12-022 - Vulnerability in Expression Design Could Allow Remote Code Execution (2651018)

To uninstall an update (MSU) installed by Windows Vista Security Update (MSI):

• From the Start menu, choose Control Panel and then click Security.
• Under Windows Update, click 'View installed updates' and select from the list of updates.

More information on March 2012 Microsoft Security Updates are available in the following Microsoft Security Bulletin: http://technet.microsoft.com/en-us/security/bulletin/ms12-mar.