**Please note this only applies to Community Connect� 3 and RM Smart-Tools 3 networks**

Before installing any software update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

This Update applies to networks running Community Connect 3 Service Release 4.

HFXCC3083 is included in Service Release 5 for Community Connect 3; if you have installed Service Release 5 on your network you do not need to install HFXCC3083 separately.

When using Microsoft Outlook Express, Advanced Staff users do not inherit the Establishment settings from the Internet and Email GPO and are instead prompted by the Outlook Express Configuration Wizard. Changing the usertype to Staff allows the Establishment properties to apply as expected.

All other usertypes continue to function correctly.

Apply this Update if you have members of the Advanced Staff usertype who use Microsoft Outlook Express.

NOTE: The Update can be installed on to Community Connect 3 networks running Service Release 4.

This Update should be installed on the first Community Connect 3 domain controller in each site. Servers and workstations will not need to be restarted after applying this Update.

You should apply this Update if you are running Service Release 4 and you have members of the Advanced Staff usertype who use Microsoft Outlook Express

HFXCC3083 should be applied to the first Community Connect 3 domain controller in each site only. It does not need to be applied to any other servers or workstations. Advanced Staff users may need to log off and log back on twice for the change to be picked up.

NOTE: You must have already installed Service Release 4 before installing HFXCC3083.

1.      Click the HFXCC3083.exe file link to download the Update.

2.      Choose to Save the file, browse to the temporary location you wish to save it to (e.g. D:\temp) and click Save.

3.      When it has downloaded, follow the installation instructions below to install the Update.

NOTE: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below

1.      Download HFXCC3083.

2.      Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Update to a temporary location (e.g. D:\temp).

3.      Run the Update by double-clicking the self-extracting executable file (HFXCC3083.exe).  The Update will extract files automatically and run the RM Installation Assistant to begin the installation.

4.      When prompted, click Continue.

5.      The installation will proceed automatically.  When prompted that the RM Installation Assistant has finished, click Finish.

6.      Advanced Staff users may need to log off and back on to a Community Connect 3 workstation twice before the change takes effect.

1.      Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3083_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3083.exe file downloaded from the RM Support website).

2.      Follow the procedures in 'How to install the Update' from step 4 above.

The Update can be installed on to networks running Community Connect 3 with Service Release 4.

HFXCC3083 is included in Service Release 5.