Note: Any references to Community Connect� 3 (CC3) in this article apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3297 contains these updates in a format easily applied to CC3 networks.

We recommend that you apply this Security Update without delay. Before installing any software update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles details our recommendation regarding software update installation and support.

At the time of writing this article, there were no known issues related to HFXCC3297.

• HFXCC3297 should be installed on CC3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all CC3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. Therefore, you should plan to install the Security Update out of working hours to minimise the disruption to your network.

HFXCC3297 contains the following Microsoft Security Updates:

1. MS13-021 - Cumulative Security Update for Windows Internet Explorer (2809289)
2. MS13-023 - Vulnerability in Microsoft Visio Viewer 2010 Could Allow Remote Code Execution (2801261)
3. MS13-025 - Vulnerability in Microsoft OneNote Could Allow Information Disclosure (2816264)
4. MS13-027 - Vulnerabilities in Kernel-Mode Drivers Could Allow Elevation Of Privilege (2807986)

More information on the issues resolved by these updates is available from the Microsoft website: http://www.microsoft.com/.

Notes:

• HFXCC3297 may not contain all the Security Updates released by Microsoft in March 2013. Please read the More Information section below for further details.
• The updates provided in HFXCC3297 supersede the previously released Microsoft Security Updates as such, the following CC3 workstation packages will be removed from the networks (if present) during this Security Update's installation:
  • Microsoft Windows� XP SP3 IE6 Security Update 2792100
  • Microsoft Windows XP SP3 IE7 Security Update 2792100
  • Microsoft Windows XP SP3 IE8 Security Update 2792100
  • Microsoft Visio 2010 SP1 Security Update 2733918
  • Microsoft Visio Viewer 2010 SP1 Security Update 2733918

If you are running a CC3 network, you should apply this Security Update without delay.

HFXCC3297 should be applied to all CC3 servers including all domain controllers and all Member servers (such as DAMMS and MIS servers or servers running Microsoft Exchange). It does not need to be applied to CC3 workstations directly, but all the servers and workstations will need to be restarted for the Microsoft Security Updates to be applied fully.
Note: HFXCC3297 should not be directly applied to the RM Client Connect Terminal servers.

For information on how to apply the server updates to these servers, see the 'Installing on Terminal servers' section below.

Important: All your CC3 servers will need to be restarted in order to install this Security Update completely. Therefore, you should plan to install the Security Update out of working hours to minimise the disruption to your network.

1. Click the HFXCC3297.exe file link below to download the Security Update.
2. Choose Save Target As to save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the instruction in the Installation Instructions section below to install the Security Update.

Important: During the installation of HFXCC3297, the Station Manager HealthCheck and the allocation of new Microsoft Security Update packages must be done manually. Please ensure that you fully complete all the steps in the Installation Instructions section. If you have previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3297.exe.
2. Log on to your first CC3 domain controller as a system administrator and copy the Security Update to a temporary location (for example, D:\temp).
3. Run the Security Update by double-clicking the self extracting executable file (HFXCC3297.exe). The Security Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Once HFXCC3297 has been installed successfully, users should run Update Package List manually.
7. Repeat steps 2-6 at all your other CC3 domain controllers.
8. Repeat steps 2-6 at any Member servers (e.g. DAMMS or MIS servers) on the network.
   Note: After installation at a server, the server will need to be rebooted for the Microsoft Security Updates to be applied fully. It is recommended that you ensure each domain controller has rebooted successfully before applying the software update to the next server.
9. When all CC3 domain controllers have had HFXCC3297 applied, log on to the first CC3 domain controller server in each site as the system administrator. Run Windows Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click the file HealthCheck.exe, select OK to start the HealthCheck and OK again when it has completed.
10. HFXCC3297 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of the steps 1 to 9 above now, including running the Station Manager HealthCheck. The new Security Update packages are listed as available packages in the RM Management Console (RMMC) as follows:

System packages:

• Microsoft Windows Vista� Security Updates - March 2013
• Microsoft Windows XP SP3 IE6 Security Update 2809289
• Microsoft Windows XP SP3 IE7 Security Update 2809289
• Microsoft Windows XP SP3 IE8 Security Update 2809289
• Microsoft Windows XP SP3 Security Update 2807986

Application packages:

• Microsoft Visio 2010 SP1 Security Update 2801261
• Microsoft Visio Viewer 2010 SP1 Security Update 2801261
• Microsoft OneNote 2010 SP1 Security Update 2816264

Note: If you do not see the above packages in the RMMC, please run an Update Package List. To do this, please refer to TEC731836 in the Other Useful Articles section below.

Once you have allocated the packages to the workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3297_extracted and double-click the file RM Installation Assistant.exe.
   Note: If this folder or its contents does not exist, rerun the HFXCC3297.exe file downloaded from the RM Support website as in step one of the Installation Instructions section above.
2. Follow the procedure from step four in the Installation Instructions section above.

Note: If you have a Terminal server on your network, please follow the instructions below:

1. Install the RM Security Updates on to your CC3 domain controllers as described above.
2. Log on to the Terminal server and browse to the following folder on one of your domain controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3297_extracted\Utilities\Server Updates\v1.118.0.0\
3. Double-click the Server_Updates.vbs file to install the Microsoft Security Updates.

Note: The Server_Updates.vbs script will run silently on the Terminal server. However, you can check for the completion using the following process:

1. Log on to the Terminal server as a system administrator.
2. From the Start menu, select Run, type eventvwr and then click Enter.
3. In the right-hand pane, double-click the System event log.
4. In the list of events, you should see a number of events with the Source NTServicePack and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal server and any other updates relevant to the applications installed on these servers will be installed).

The Security Update can be installed on to networks running CC3 with Service Release 5 or above.

HFXCC3297 is not included in Service Release 5 or 6. It will need to be reapplied if originally installed before Service Release 6 is installed.

Note: The application software updates will need to be reapplied if the related Microsoft application is installed or reinstalled after the software updates were applied.

See the Description section above for a full list. HFXCC3297 contains new relevant workstation and server Microsoft Security Updates.

Please find below the details of the software prerequisites:

• Microsoft Windows Vista Security Updates - March 2013 (System requirements: Windows Vista� SP2)
• Microsoft Windows XP SP3 IE6 Security Update 2809289 (System requirements: Windows XP SP3, IE6)
• Microsoft Windows XP SP3 IE7 Security Update 2809289 (System requirements: Windows XP SP3, IE7)
• Microsoft Windows XP SP3 IE8 Security Update 2809289 (System requirements: Windows XP SP3, IE8)
• Microsoft Windows XP SP3 Security Update 2807986 (System requirements: Windows XP SP3)
• Microsoft Visio 2010 SP1 Security Update 2801261 (System requirements: Microsoft Visio 2010 SP1)
• Microsoft Visio Viewer 2010 SP1 Security Update 2801261(System requirements: Microsoft Visio Viewer 2010 SP1)
• Microsoft OneNote 2010 SP1 Security Update 2816264(System requirements: Microsoft OneNote 2010 SP1)

Windows Vista Security Updates - March 2013 package includes:

• IE8-Windows6.0-KB2809289-x86.msu (System requirements: Windows Vista SP2, IE8)
• IE9-Windows6.0-KB2809289-x86.msu (System requirements: Windows Vista SP2, IE9)
• Windows6.0-KB2809289-x86.msu (System requirements: Windows Vista SP2, IE7)
• Windows6.0-KB2807986-x86.msu (System requirements: Windows Vista SP2)

Notes:

The following bulletin has not been included in the hotfix for the month of March 2013:

• MS13-022 Vulnerability in Silverlight Could Allow Remote Code Execution (2814124)
• MS13-024 Vulnerabilities in SharePoint Could Allow Elevation of Privilege (2780176)
• MS13-026 Vulnerability in Office Outlook for Mac Could Allow Information Disclosure (2813682)

To uninstall an update (MSU) installed by Windows Vista Security Update (MSI):

1. From the Start menu, click Control Panel, Security.
2. Under Windows Update, click 'View installed updates' and select from the list of updates.

More information on the Microsoft Security Updates for March 2013 is available in the following Microsoft Security Bulletin: http://technet.microsoft.com/en-us/security/bulletin/ms13-Mar