**Please note this only applies to Community Connect 3™ and RM Smart-Tools 3**

Before installing any software update, please refer TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

HFXCC3096 is included in Service Release 5.

This Update updates Group Policy Objects to allow resolution of some specific issues. Please refer to the documents listed in the Other Useful Articles section below for information on these issues.

Apply this Update if you are experiencing one or more of the issues described in the documents listed in the Other Useful Articles section below.

Warning: Installing this Update may cause a server to reboot automatically. Please take care when running this Update and try to plan its installation when the network is not in use.

HFXCC3096 will install version 1.16.0.0 of the RM Type Manager ADM Templates component, which will either create or update the folder D:\RMNetwork\RMManage\Type Manager\ADM.

On networks which do not have RM Type Manager installed, the Update will also upgrade the ADM templates as used by the RM Group Policy Objects component. Therefore in this scenario the ADM templates will also be installed to C:\WINNT\Inf\Research Machines.

NOTE:  This Update will not install RM Type Manager - it will only install the ADM templates as used by both the RM Type Manager and RM Group Policy Objects.

Please refer to the issues detailed in the Other Useful Articles section below. If you are experiencing one or more of these issues, install HFXCC3096. If you do not think you are experiencing these problems there is no need to install this Update.

HFXCC3096 is included in Service Release 5.

This Update can be installed on to Community Connect 3 networks with Service Release 4.

It should be installed on each Community Connect 3 domain controller. Servers and workstations do not need to be restarted after applying this Update. However, there is a possibility that a server will automatically reboot during the installation of HFXCC3096.

HFXCC3096 can be installed on to networks running Community Connect 3 with Service Release 4.
It is included in Service Release 5.

HFXCC3096 can be installed on to Community Connect 3 networks with or without RM Type Manager already being installed.
If RM Type Manager is installed after HFXCC3096, then HFXCC3096 does not have to be re-installed.

1. Click the HFXCC3096.exe file link to download the Update.
2. Choose to Save the file, browse to the temporary location you wish to save it to (e.g. D:\temp) and click Save.
3. When it has been downloaded, follow the installation instructions below to install the Update.

Warning: Installing this Update may cause a server to reboot automatically. Please take care when running this Update and try to plan its installation when the network is not in use.

(NOTE: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below)

1. Download HFXCC3096.
2. Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Update to a temporary location (e.g. D:\temp).
3. Run the Update by double-clicking the self-extracting executable file (HFXCC3096.exe). The Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Repeat steps 2-5 at all your other Community Connect 3 domain controllers.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3096_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3096.exe file downloaded from the RM Support website).
2. Follow the procedures in 'How to install the Update' from step 4 above.