**Please note this only applies to Community Connect 3™ and RM Smart-Tools 3 networks**

Before installing any software update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Some applications' installation and runtime files require access to TMP files in the Temp folder of a users local settings area. By default, this is locked down by policy and so certain applications may fail to install or users may experience some lack of functionality or program failure.

For example, Macromedia Studio MX Plus is affected by this issue. Some SIMS packages require this access in order to register DLL files correctly.

You should consider applying this Update if you are running Service Release 4 and are experiencing an application issue relating to security access to TMP files.

This Update can be installed on to Community Connect 3 networks running Service Release 4; it is included in Service Release 5.

It should be installed on the first Community Connect 3 domain controller in each site. Servers will not need to be restarted after applying this Update, but workstations will need to be restarted for the change to take effect.

1.      Click the HFXCC3077.exe file link to download the Update.

2.      Choose to Save the file, browse to the temporary location you wish to save it to (e.g. D:\temp) and click Save.

3.      When it has downloaded, follow the installation instructions below to install the Update.

(NOTE: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below)

1.      Download HFXCC3077.

2.      Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Update to a temporary location (e.g. D:\temp).

3.      Run the Update by double-clicking the self-extracting executable file (HFXCC3077.exe).  The Update will extract files automatically and run the RM Installation Assistant to begin the installation.

4.      When prompted, click Continue.

5.      The installation will proceed automatically.  When prompted that the RM Installation Assistant has finished, click Finish.

6.      Restart workstations at your convenience for the change to take effect.

1.      Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3077_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3077.exe file downloaded from the RM Support website).

2.      Follow the procedures in 'How to install the Update' from step 4 above.

• The Update can be installed on to networks running Community Connect 3 with Service Release 4.
• HFXCC3077 is not included in RM Service Release 4 or the Community Connect 3 XP SP2 Update Pack.
• The Update will need to be reapplied if Community Connect 3 XP SP2 is installed after first applying the Update. To reapply the Update, follow the steps in the section 'Installing after cancelling a previous install'.
• HFXCC3077 is included in Service Release 5.

HFXCC3077 will update the Software Restrictions GPO to allow access to TMP files in the required area. The following Path Rule changes are made:

• %userprofile%\local settings\temp\* is removed
• %userprofile%\local settings\temp is added with a security level of disallowed
• %userprofile%\local settings\temp\*.tmp is added with a security level of unrestricted