Note: Any references to Community Connect� 3 (CC3) in this article apply equally to RM Smart-Tools 3.

Microsoft� has released significant Security Updates for Windows�. HFXCC3304 contains these updates in a format easily applied to CC3 networks.

We recommend that you apply this Security Update without delay. Before installing any software update, please refer to TEC90813 and DWN59018 in the Other Useful Articles section below. These articles detail our recommendation regarding software update installation and support.

At the time of writing this article, there were no known issues related to HFXCC3304.

• HFXCC3304 should be installed on CC3 networks with Service Release 5 (SR5) or above.
• This Security Update should be installed on to all CC3 servers.

Note: All servers and workstations will need to be restarted in order to install this Security Update completely. Therefore, you should plan to install the Security Update out of working hours to minimise the disruption to your network.

HFXCC3304 contains the following Microsoft Security Updates:

• MS13-068 - Vulnerability in Microsoft Outlook� Could Allow Remote Code Execution (2756473)
• MS13-069 - Cumulative Security Update for Windows Internet Explorer� (2870699)
• MS13-070 - Vulnerability in OLE Could Allow Remote Code Execution (2876217)
• MS13-071 - Vulnerability in Windows Theme File Could Allow Remote Code Execution (2864063)
• MS13-072 - Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (2845537)
• MS13-073 - Vulnerabilities in Microsoft Excel� Could Allow Remote Code Execution (2858300)
• MS13-074 - Vulnerabilities in Microsoft Access� Could Allow Remote Code Execution (2848637)
• MS13-076 - Vulnerabilities in Kernel-Mode Drivers Could Allow Elevation of Privilege (2876315)

More information on the issues resolved by these updates are available from the Microsoft website: http://www.microsoft.com/

Notes:

• HFXCC3304 may not contain all the Security Updates released by Microsoft in September 2013. Please read the More Information section below for further details.
• The updates provided in HFXCC3304 supersede the previously released Microsoft Security Updates. As such, the following CC3 workstation packages will be removed from the network (if present) during this Security Update's installation:
  • Microsoft Windows XP SP3 IE6 Security Update 2862772
  • Microsoft Windows XP SP3 IE7 Security Update 2862772
  • Microsoft Windows XP SP3 IE8 Security Update 2862772
  • Microsoft Windows XP SP3 Security Update 2624667
  • Microsoft Windows XP SP3 Security Update 2850851
  • Microsoft Outlook 2007 SP2 Security Update KB2288953
  • Microsoft Office 2003 SP3 Security Update 2839571
  • Microsoft Word 2003 SP3 Security Update 2830399
  • Microsoft Word Viewer Security Update 2830399
  • Microsoft Office 2007 Suites Security Update KB2596615
  • Microsoft Office 2007 Suites Security Update 2590602
  • Microsoft Office 2007 SP2_SP3 Security Update 2780642
  • Microsoft Word 2007 SP2_SP3 Security Update 2780642
  • Microsoft Word 2010 SP1 Security Update  2780642
  • Microsoft Excel 2003 SP3 Security Update 2720184
  • Microsoft Excel 2007 SP2 Security Update 2720184
  • Microsoft Excel 2007 SP3 Security Update 2720184
  • Microsoft Excel 2010 SP1 Security Update 2720184
  • Microsoft Office 2010 Security Update KB2553447
  • Microsoft Office 2010 SP1 Security Update KB2553447

If you are running a CC3 network, you should apply this Security Update without delay.

HFXCC3304 should be applied to all CC3 servers including all domain controllers and all Member servers (such as DAMMS and MIS servers or servers running Microsoft Exchange). It does not need to be applied to CC3 workstations directly, but all the servers and workstations will need to be restarted for the Microsoft Security Updates to be applied fully.
Note: HFXCC3304 should not be directly applied to the RM Client Connect Terminal servers.

For information on how to apply the server updates to these servers, see the 'Installing on Terminal servers' section below.

Important: All your CC3 servers will need to be restarted in order to install this Security Update completely. Therefore, you should plan to install the Security Update out of working hours to minimise the disruption to your network.

1. Click the HFXCC3304.exe file link below to download the Security Update.
2. Choose Save Target As to save the file, browse to the temporary location you wish to save it to (for example D:\temp) and click Save.
3. When it has downloaded, follow the instructions in the Installation Instructions section below to install the Security Update.

Important: During the installation of HFXCC3304, the Station Manager HealthCheck and the allocation of new Microsoft Security Update packages must be done manually. Please ensure that you fully complete all the steps in the Installation Instructions section below. If you have previously started to install the Security Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below.

1. Download HFXCC3304.exe.
2. Log on to your first CC3 domain controller as a system administrator and copy the Security Update to a temporary location (for example, D:\temp).
3. Run the Security Update by double-clicking the self extracting executable file (HFXCC3304.exe). The Security Update will extract the files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Once HFXCC3304 has been installed successfully, users should run the Update Package List manually.
7. Repeat steps 2-6 at all your other CC3 domain controllers.
8. Repeat steps 2-6 at any Member servers (e.g. DAMMS or MIS servers) on the network.
   Note: After installation at a server, the server will need to be rebooted for the Microsoft Security Updates to be applied fully. It is recommended that you ensure each domain controller has rebooted successfully before applying the software update to the next server.
9. When all CC3 domain controllers have had HFXCC3304 applied, log on to the first CC3 domain controller server in each site as the system administrator. Run Windows Explorer and browse to D:\RMNetwork\RMManage\Station Manager. Double-click the file HealthCheck.exe, select OK to start the HealthCheck and OK again when it has completed.
10. HFXCC3304 provides new workstation packages but does not automatically allocate them. You should allocate these new packages to all your workstations at your earliest convenience.

Note: If you choose to allocate the packages at a later time, you must still complete all of the steps 1-9 above now, including running the Station Manager HealthCheck. The new Security Update packages are listed as available packages in the RM Management Console (RMMC) as follows:

System packages:

• Vista Security Updates - September 2013
• XP SP3 IE6 Security Update 2870699
• XP SP3 IE7 Security Update 2870699
• XP SP3 IE8 Security Update 2870699
• XP SP3 Security Update 2864063
• XP SP3 Security Update 2876217
• XP SP3 Security Update 2876315

Application packages:

• MS Access 2007 SP3 Security Update 2848637
• MS Access 2010 SP1_SP2 Security Update 2848637
• MS Excel 2003 SP3 Security Update 2858300
• MS Excel 2007 SP3 Security Update 2858300
• MS Excel 2010 SP1_SP2 Security Update 2858300
• MS Office 2003 SP3 Security Update 2845537
• MS Office 2007 SP3 Security Update 2858300
• MS Office 2007 SP3 Security Update KB2597973
• MS Office 2007 SP3 Security Update KB2760411
• MS Office 2007 SP3 Security Update KB2760823
• MS Word 2003 SP3 Security Update 2845537
• MS Word 2007 SP3 Security Update 2845537
• MS Word 2010 SP1_SP2 Security Update KB2760769
• MS Word Viewer Security Update 2845537
• Outlook 2007 SP3 Security Update 2756473
• Outlook 2010 SP1_SP2 Security Update 2756473

Note: If you do not see the above packages in the RMMC, please run an Update Package List. To do this, please refer to TEC731836 in the Other Useful Articles section below.

Once you have allocated the packages to the workstations, restart the workstations at your convenience for the updates to be installed.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3304_extracted and double-click the file RM Installation Assistant.exe.
   Note: If this folder or its contents does not exist, rerun the HFXCC3304.exe file downloaded from the RM Support website as in step one of the Installation Instructions section above.
2. Follow the procedure from step four in the Installation Instructions section above.

Note: If you have a Terminal server on your network, please follow the instructions below:

1. Install the RM Security Updates on to your CC3 domain controllers as described above.
2. Log on to the Terminal server and browse to the following folder on one of your domain controllers: \\<DC_Server_Name>\RMManage\RM Hotfixes\HFXCC3304_extracted\Utilities\Server Updates\v1.126.0.0\.
3. Double-click the Server_Updates.vbs file to install the Microsoft Security Updates.

Note: The Server_Updates.vbs script will run silently on the Terminal server. However, you can check for the completion using the following process:

1. Log on to the Terminal server as a system administrator.
2. From the Start menu, select Run, type eventvwr and then click Enter.
3. In the right-hand pane, double-click the System event log.
4. In the list of events, you should see a number of events with the Source NTServicePack and event ID 4377 which will correspond with the date and time the ServerUpdates.vbs was run. (The number of entries will vary with each update as only updates relevant to the Terminal server and any other updates relevant to the applications installed on these servers will be installed.)

The Security Update can be installed on to networks running CC3 with Service Release 5 or above.

HFXCC3304 is not included in Service Release 5 or 6. It will need to be reapplied if originally installed before Service Release 6 is installed.

Note: The application software updates will need to be reapplied if the related Microsoft application is installed or reinstalled after the software updates were applied.

See the Description section above for a full list. HFXCC3304 contains new relevant workstation and server Microsoft Security Updates.

Please find below the details of the software prerequisites:

• Microsoft Windows Vista Security Updates - September 2013 (System requirements: Windows Vista SP2)
• Microsoft Windows XP SP3 IE6 Security Update 2870699 (System requirements: Windows XP SP3, IE6)
• Microsoft Windows XP SP3 IE7 Security Update 2870699 (System requirements: Windows XP SP3, IE7)
• Microsoft Windows XP SP3 IE8 Security Update 2870699 (System requirements: Windows XP SP3, IE8)
• Microsoft Windows XP SP3 Security Update 2864063 (System requirements: Windows XP SP3)
• Microsoft Windows XP SP3 Security Update 2876315 (System requirements: Windows XP SP3)
• Microsoft Access 2007 SP3 Security Update 2848637 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Access 2010 SP1_SP2 Security Update 2848637 (System requirements: Microsoft Office 2010 SP1/SP2)
• Microsoft Excel 2003 SP3 Security Update 2858300 (System requirements: Microsoft Office 2003 SP3)
• Microsoft Excel 2007 SP3 Security Update 2858300 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Excel 2010 SP1_SP2 Security Update 2858300 (System requirements: Microsoft Office 2010 SP1/SP2)
• Microsoft Office 2003 SP3 Security Update 2845537 (System requirements: Microsoft Office 2003 SP3)
• Microsoft Office 2007 SP3 Security Update 2858300 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Office 2007 SP3 Security Update KB2597973 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Office 2007 SP3 Security Update KB2760411 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Office 2007 SP3 Security Update KB2760823 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Word 2003 SP3 Security Update 2845537 (System requirements: Microsoft Office 2003 SP3)
• Microsoft Word 2007 SP3 Security Update 2845537 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Word 2010 SP1_SP2 Security Update KB2760769 (System requirements: Microsoft Office 2010 SP1/SP2)
• Microsoft Word Viewer Security Update 2845537 (System requirements: Microsoft Word Viewer)
• Microsoft Outlook 2007 SP3 Security Update 2756473 (System requirements: Microsoft Office 2007 SP3)
• Microsoft Outlook 2010 SP1_SP2 Security Update 2756473

Windows Vista Security Updates - September 2013 package includes:

• IE8-Windows6.0-KB2870699-x86.msu (System requirements: Windows Vista SP2, IE8)
• IE9-Windows6.0- KB2870699-x86.msu (System requirements: Windows Vista SP2, IE9)
• Windows6.0- KB2870699-x86.msu (System requirements: Windows Vista SP2, IE7)
• Windows6.0-KB2864063-x86.msu (System requirements: Windows Vista SP2)
• Windows6.0-KB2876217-x86.msu (System requirements: Windows Vista SP2)
• Windows6.0-KB2876315-x86.msu (System requirements: Windows Vista SP2)

Windows Server 2003 Security Updates include:

• IE7-WindowsServer2003- KB2870699-x86-ENU.exe (System requirements: Windows Server 2003, IE7)
• IE8-WindowsServer2003- KB2870699-x86-ENU.exe (System requirements: Windows Server 2003, IE8)
• WindowsServer2003- KB2870699-x86-ENU.exe (System requirements: Windows Server 2003, IE6)
• WindowsServer2003- KB2864063-x86-ENU.exe (System requirements: Windows Server 2003)
• WindowsServer2003- KB2876217-x86-ENU.exe (System requirements: Windows Server 2003)
• WindowsServer2003- KB2876315-x86-ENU.exe (System requirements: Windows Server 2003)

Notes:
The following bulletins have not been included in the hotfix for the month of September 2013:

• MS13-075 - Vulnerability in Microsoft Office IME (Chinese) Could Allow Elevation of Privilege (2878687)
• MS13-077 - Vulnerability in Windows Service Control Manager Could Allow Elevation of Privilege (2872339)
• MS13-078 - Vulnerability in FrontPage Could Allow Information Disclosure (2825621)
• MS13-079 - Vulnerability in Active Directory Could Allow Denial of Service (2853587)

To uninstall an update (MSU) installed by Windows Vista Security Update (MSI):

1. From the Start menu, click Control Panel, Security.
2. Under Windows Update, click 'View installed updates' and select from the list of updates.

More information on the Microsoft Security Updates for September 2013 are available in the following Microsoft Security Bulletin: http://technet.microsoft.com/en-us/security/bulletin/ms13-Sep.