HFXCC3115 has now been superseded by HFXCC3137. Please refer to DWN500452 in the Other Useful Articles section below to acquire the latest Update to RM Type Manager.

Before installing any software update, please refer to TEC90813 and DWN59018 on the RM Support website (see 'Other Useful Articles' below.) These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Community Connect 3 Service Release 4 (SR4).

An issue has been identified where certain Software Restriction Path and File rules cannot be deleted in the RM Management Console. In this case the RM Management Console does not display an error. The rules are all displayed correctly and apply to workstations correctly but any rule that was created with leading or trailing <space> or a carriage return/new line cannot be deleted. This includes some of the default file rules configured by RM.

You should only apply this Update if you are experiencing the 'Symptoms' above and meet the 'Requirements' listed below.

This Update applies to all Community Connect 3 networks with both of the following installed:

• Service Release 4.
• RM Type Manager.

Impact on your network:

• This Update should be installed on all Community Connect 3 Domain Controllers (beginning with the Forest Root).
• Servers do not need to be restarted after applying this Update.
• Workstations do need to be restarted after applying this Update.

HFXCC3115 has now been superseded by HFXCC3137. Please refer to DWN500452 in the Other Useful Articles section below to acquire the latest Update to RM Type Manager.

(NOTE: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below)

1. Ensure that you have downloaded the Update following the 'Installation Instructions' section above.
2. Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Update to a temporary location (e.g. D:\temp).
3. Ensure that no users are using the RM Management Console anywhere on the network.
4. Run the Update by double-clicking the self-extracting executable file (HFXCC3115.exe). The Update will extract files automatically and run the RM Installation Assistant to begin the installation.
5. When prompted, click Continue.
6. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
7. Repeat steps 2 to 6 for each additional Community Connect 3 domain controller on your network.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3115_extracted and double-click the file RM Installation Assistant.exe (If this folder or its contents does not exist, re-run the HFXCC3115.exe file downloaded from the RM Support website).
2. Follow the procedures in 'How to install the Update' from step 5 above.

• The components of HFXCC3115 will be included in a future Community Connect 3 Service Release.
• The Update can be installed onto networks running Community Connect 3 with Service Release 4 or above.