HFXCC3116 has now been superseded by HFXCC3158. Please refer to DWN642860 in the Other Useful Articles section below for information on HFXCC3158.

Before installing any software update, please refer to TEC90813 and DWN59018 on the RM Support Web site. These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3™ in this document apply equally to RM Smart-Tools 3.

You should install this Critical Update if the following conditions are met:

• You are running a Community Connect 3 network with SR4 or above installed.
• You have previously installed Learning Resources Refresh.

Note: The Update is only Critical if you are using Learning Resources Refresh; if this performance improvement update is not installed on your network then you do not need to install HFXCC3116.

After applying Learning Resources Refresh, if a Staff Subject area is renamed and there is a large number of resources, the renaming may not occur properly. This results in the resource becoming inaccessible. On occasion, it has also been found that the resource may only become inaccessible following an iisreset, depending on where the rename failed.

Also, if all security groups are removed from a resource, folder permissions are lost (and cannot be re-added).

• This Critical Update should be installed on all Community Connect 3 domain controllers beginning with the Forest root.
• Servers will not need to be restarted after applying this Critical Update.
• During installation, functionality such as Learning Resources, the RM Management Console and RM EasyLink will be unavailable for users.

Note: If you previously started to install the Critical Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below:

1. Download HFXCC3116.
2. Log on to your first (Forest Root) Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Critical Update to a temporary location (eg D:\temp).
3. Run the Critical Update by double-clicking the self-extracting executable file (HFXCC3116.exe). The Critical Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Repeat steps 2 to 5 for each additional Community Connect 3 domain controller in every site.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3116_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3116.exe file downloaded from the RM Support Web site.)
2. Follow the procedures in 'How to install the Critical Update' from step 4 above.

The components of HFXCC3116 are included in RM Service Release 6 for Community Connect 3.

HFXCC3116 will install new versions of the following components:

• RM Management Console (Version 2.204.0.0).
• RM Resource Finder (Version 1.33.10.0).
• RM Group Resource Manager (Version 5.4.0.0).

No new packages will be installed by this Critical Update and workstations will not have to be rebooted for these changes to take effect.