**Please note this only applies to Community Connect� 3 and RM Smart-Tools 3 networks**

Before installing any software update, please refer to TEC90813 and DWN59018 on the RM Support Web site. These articles detail RM's recommendations regarding software update installation and support.

Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Important: A version of HFXCC3131 was included in Service Release 5 for Community Connect 3 but is incorrect and does not implement the desired change correctly. You should therefore apply (or re-apply) HFXCC3131 after installing Service Release 5.

This Update applies to Community Connect 3 networks using RM Station Tidy Enhancement and the Update Consolidation CD.

After installing the Update Consolidation CD or RM Station Tidy Enhancements, RM Station Tidy is incorrectly enabled for the Personal station type where by design it should be disabled.

In addition, the 'keep minimum number of profiles' setting is set to 2 (unless RM Station Tidy Enhancements is installed, in which case the default value of 30 applies) meaning that profile data could potentially be lost if more than two different users log on to any workstations set with the Personal station type.

The Update Consolidation CD and RM Station Tidy Enhancements both update RM Group Policy Objects. These changes contain a bug which enables RM Station Tidy for all station types, but by design RM Station Tidy should be disabled for the Personal station type.

You should apply this Update if you are running a Community Connect 3 network and are experiencing the problem noted above.

• This Update should be installed on the first Community Connect 3 domain controller in each site on the network.
• Servers will not need to be restarted after applying this Update.
• Workstations set as Personal station type will need to be restarted after applying the Update.

1. Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin).
2. Click the HFXCC3131.exe file link below to download the Update.
3. Choose to Save the file, browse to the temporary location you wish to save it to (e.g Desktop or D:\Temp) and click Save.
4. When the file has downloaded, follow the installation instructions below to install the Update.

Note: If you previously started to install the update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below:

1. Download HFXCC3131.
2. Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Update to a temporary location (eg D:\temp).
3. Run the update by double-clicking the self-extracting executable file (HFXCC3131.exe).
   The Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Restart any workstations that are set to use the Personal station type.

Installing after cancelling a previous install

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3131_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3131.exe file downloaded from the RM Support website).
2. Follow the procedures in 'How to install the Update' from step 4 above.

• The Update can be installed on to networks running Community Connect 3 with RM Station Tidy Enhancement and the Update Consolidation CD or Service Release 5.
• Components of the Update are included in RM Service Release 6 for Community Connect 3.

• HFXCC3131 will run a utility called 'STE GPO Update Hotfix' to disable RM Station Tidy for the Personal station type.