Mr N Manager Support Online Demo Site [359918]
Logout(Remember Me)
Support
RM Home
Support
Sections
My Support Calls
Search Library
Drivers and Downloads
Guide to Support Online
FAQs
Events
Technical Rating:�
Support Home PageSupport
Print This PagePrint This Page
Add to 'My Library' Add to 'My Library'

Update to RM Type Manager [HFXCC3137]
Published Date : 24 Oct 2005�� Last Updated : 13 Feb 2020�� Content Ref: DWN500452��





Description

**Please note this only applies to Community Connect� 3 and RM Smart-Tools 3 networks**

Note: Any references to Community Connect 3 in this document apply equally to RM Smart-Tools 3.

Before installing any software update, please refer to TEC90813 and DWN59018 on the RM Support website (see 'Other Useful Articles' below). These articles detail RM's recommendations regarding software update installation and support.

HFXCC3137 fully supersedes HFXCC3115.



Platforms

Community Connect 3 networks with RM Type Manager.


Symptoms

HFXCC3137 updates RM Type Manager to correct the issues described below:

 

1.      Exporting then re-importing a User or Workstation Type does not work correctly - for example, mapped drives, printers and program sets are not delivered. Note that this fix only affects importing types. Types previously exported will still be valid and do not need to be re-exported. After installing this fix it will be possible to import these and all future exported types.

2.      RM Type Manager does not function fully in networks where the domain DNS settings do not match the domain NetBIOS settings.



Cause

HFXCC3137 updates RM Type Manager files to correct the issues.


Requirements

You should apply this Update if you are using RM Type Manager and are affected by any of the problems noted above.

HFXCC3137 can be installed on to Community Connect 3 networks with RM Type Manager.


Impact on your network
  • This Update should be installed on all Community Connect 3 domain controllers (beginning with the Forest Root).
  • Servers and workstations will not need to be restarted after applying this Update.
  • HFXCC3137 will update the core RM Type Manager component to version 1.21.0.0.


Download Instructions

  1. Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin).
  2. Click the HFXCC3137.exe file link below to download the Update.
  3. Choose to Save the file, browse to the temporary location you wish to save it to (e.g. 'Desktop' or D:\Temp) and click Save.
  4. When the file has downloaded, follow the installation instructions below to install the Update.


Download

FilenameFile SizeDownload
HFXCC3137.exe0.98 Mb Download


Installation Instructions

How to install the Update

Note: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below:

  1. Download HFXCC3137.
  2. Log on to your first Community Connect 3 domain controller as Administrator (not SystemAdmin) and copy the Update to a temporary location (e.g. D:\temp).
  3. Run the Update by double-clicking the self-extracting executable file (HFXCC3137.exe).
    The Update will extract files automatically and run the RM Installation Assistant to begin the installation.
  4. When prompted, click Continue.
  5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
  6. Repeat steps 2 to 5 for each additional Community Connect 3 domain controller.

Installing after cancelling a previous install

  1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3137_extracted and double-click the file RM Installation Assistant.exe (if this folder or its contents does not exist, re-run the HFXCC3137.exe file downloaded from the RM Support website).
  2. Follow the procedures in 'How to install the Update' from step 4 above.

Important - Interaction with RM Service Releases
  • The components of HFXCC3137 are included in RM Service Release 6 for Community Connect 3.
  • The Update can be installed onto networks running Community Connect 3 with RM Type Manager.


More Information

What will this Update change?
  • HFXCC3137 will update RM Type Manager to version 1.21.0.0


Other Useful Articles

Update to fix an issue with deleting Software Restriction Rules in RM Type Manager [HFXCC3115] (DWN389463)

FEEDBACK
Did the information in this article help answer your question?
�Yes
�No
Please add any comments about this article in the box below. If you answered No then it is important you tell us why so that we can change the article if required. We can only respond if you log in to the RM Support website or provide your contact details. Note: If you need help with a technical query, please log a call online or telephone our support team.
Thank you for your feedback, which is sent directly to the RM Knowledge team. We address every message received with the intention of improving our Knowledge Library articles. If you have an unresolved technical issue, please contact RM Support.


If this article has not helped provide a solution then it is also possible to log a call...



Document Keywords:�update, hfx, hfx137, 137, hfxcc3137, hotfix 137, update 137, software update, type manager, usertype, import user type, export user type, program sets not delivered, disable sounds, dns netbios, hfx3137, hotfix, 137update, 137cc3, C3245, hot fix137, 3137, hotfix137, hotfix3137,


Please read - important disclaimer information.
http://www.rm.com/_RMVirtual/Includes/csredirect.asp?cref=&title=Standard Content Disclaimer


Top Of PageTop of page