Note: Any references to Community Connect 3™ in this document apply equally to RM Smart-Tools 3.

Before installing any software update, please refer to TEC90813 and DWN59018 on the RM Support Web site. These articles detail RM's recommendations regarding Software Update installation and support.

This Software Update should be installed on networks with HSP25 installed.

RM nBook 4150 notebooks do not rebuild with all the drivers installed with HSPs prior to HSP26.

A server package has been developed which provides updates to the HWtools.cab file. This will allow the RM nBook 4150 to copy and install the driver files from the Community Connect 3 build server.

This update is intended for network administrators who need to rebuild their RM nBook 4150 notebooks from the Community Connect 3 workstation rebuild server and do not have HSP26 installed. 
 
HSP26 will incorporate the update so the hotfix is not required to be installed when this Hardware Support Pack is installed.

1. Log on to your first Community Connect 3 domain controller as an administrator (not SystemAdmin).
2. Click the HFXCC3187.exe file link below to download this Update.
3. Choose to Save the file, browse to the temporary location you wish to save it to (eg Desktop or D:\Temp) and click Save.
4. When the file has downloaded, follow the installation instructions below to install the Update.

Note: If you previously started to install the Update but cancelled the operation, follow the installation instructions in the 'Installing after cancelling a previous install' section below:

1. Download HFXCC3187.
2. Log on to your first (Forest Root) Community Connect 3 domain controller as administrator (not SystemAdmin) and copy the Critical Update to a temporary location (eg D:\temp).
3. Run the Critical Update by double-clicking the self-extracting executable file (HFXCC3187.exe). The Critical Update will extract files automatically and run the RM Installation Assistant to begin the installation.
4. When prompted, click Continue.
5. The installation will proceed automatically. When prompted that the RM Installation Assistant has finished, click Finish.
6. Repeat steps 2 to 5 for each additional Community Connect 3 workstation build server.
7. No server restart is required to complete the installation. 
8. Recreate the workstation build disks so that these receive the updated files.

1. Browse to D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3187_extracted and double-click the file RM Installation Assistant.exe. (If this folder or its contents does not exist, re-run the HFXCC3187.exe file downloaded from the RM Support Web site.)
2. Follow the procedures in 'How to install the Update' from step 3 above.

HFXCC3187 is not included in Service Release 4 , 5 or 6.

This update changes HWTOOLS.cab. The changes for this notebook will be incorporated in HSP26.